Hermes Cafe Bon Temps~Good Times Cafe

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#14,341
cremel said:
Cannot wait to see your loots!!! I will photo the boots and sandles when my little ones wake up from their naps. I am practically three inches away from my toddler now. He's soundly asleep while I type on the phone like crazy. [emoji3]

My morning went great too. We baked a few French bread rolls and my toddler loved them. Then we had play time at home followed by strolling around downtown and getting coffee. Later we had lunch in a super nice café, delicious arugula and pink beets salad with feta cheese, Brie and pear sandwich, flourless chocolate cake, mini lemon tart, and fresh squeezed orange/grape fruit juice.
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That sounds like a lovely day!
 
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#14,345
Pocketbook Pup said:
I could have walked out with 6 outfits that looked custom tailored for me. But I didn't. I had to narrow it down at the end and chose two pieces- a black dress that is incredibly versatile and a leather skirt that I had to think long and hard about but I loved it and it's very Hermes and very me.

Some of you will know that at times I didn't feel like I had bonded with the local store. But I had a lot of time to spend with my SA and the store manager and I left feeling like I got to know them much better. It was a delightful experience.
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Very happy for you about your new pieces. I was very impressed with the leather skirts in Paris, so i am imagining that yours is fabulous. You have got me curious about the tailoring and the flattering part. I wish you and I and everyone else had unlimited money so when there are 6 things we love, that there would be no choices--take them all. But I guess that would create a closet crisis.

I do remember you not feeling bonded, so glad you had a good experience.
 
#14,347
Hi cafe! Have only been able to lurk for a while as things have become very busy lately!

@cremel, I love your new shoes. This week my obsession has turned to new booties, I think I've narrowed it down and am ready to pounce. I love all the brocades and details on the shoes this fall! Your day of strolling sounds like the perfect day with delicious food!

@Pocketbook Pup, I'm glad there is a relationship breakthrough at the boutique for you. Maybe the visiting SA has inspired the team at your store into giving thoughtful and better service. I am looking forward to seeing a pic of the new skirt if you care to share. I can only imagine how luscious the leather feels on H RTW. I am undeniably jealous of your upcoming trip to Paris! Like you, it is my goal to live there or London once DD is off and settled into college or after.

Happy Sunday everyone!!
 
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#14,348
gracekelly said:
I buy from BG all the time even though it is across the country from me. My system is to return it to my local Neiman Marcus 10 min away. You just go to the Customer Service Desk and they do the return for you. I prefer this because I know for sure that it is done.

Several years ago I had a similar return experience with Lord and Taylor. It took a month for the refund to show up. The good news is that they have improved that process considerably.
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Mindi B said:
I just spent over an hour on the phone with various clueless reps of Bergdorf Goodman (I know!) trying to receive a refund for an on-line purchase I returned a month ago using BG's own pre-paid return label. Which, tracking proved, had been entered into FedEx's system as I claimed, at the end of last month. The website told me I had to talk to the store. The store told me I had to talk to the website. The website tried to send me back to the store. You cannot make this sh*t up.
How can there be so many people who are so utterly, profoundly, astonishingly unaware of the most basic components of the jobs they ostensibly do every day? One rep told me it would take her some time to "research" whether BG had a warehouse at the address to which the BG pre-paid label directed the merchandise. I am still trying to work out the various repercussions of this. So, wait, BG would provide a pre-printed label for returns to be sent to. . . some random location? So, you, as a BG employee, need TIME to RESEARCH the location of your own employer's warehouse?
My refund is still "being addressed," but I finally asked them to call me back when it was done. I kicked the thing upstairs three times (rep1, rep2, rep2's supervisor, supervisor's manager).
I hate the whole world.
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Mindi, I completely sympathize with you on this one. I have had terrible luck with BG online purchases and returns. If they even get to me. If it says it's " being shipped from a store" when I've placed the order, that is pretty much a guarantee that I will get an email in a week telling me they had an inventory discrepancy and the item is not available. I just ordered a pair of boots yesterday that are being shipped from the store and I am thinking of calling the store today to just order them from an SA. It didn't used to be this way, something changed in the last two years or so.
Gk, I'm happy to hear you say this. I used to return BG online to my local NM and about 2 years ago they told me it wasn't allowed anymore. I always prefer to return in person and not worry about items getting lost in shipping. I'm going to ask them again, maybe they've changed the rules again.
 
#14,349
dharma said:
Hi cafe! Have only been able to lurk for a while as things have become very busy lately!

@cremel, I love your new shoes. This week my obsession has turned to new booties, I think I've narrowed it down and am ready to pounce. I love all the brocades and details on the shoes this fall! Your day of strolling sounds like the perfect day with delicious food!

@Pocketbook Pup, I'm glad there is a relationship breakthrough at the boutique for you. Maybe the visiting SA has inspired the team at your store into giving thoughtful and better service. I am looking forward to seeing a pic of the new skirt if you care to share. I can only imagine how luscious the leather feels on H RTW. I am undeniably jealous of your upcoming trip to Paris! Like you, it is my goal to live there or London once DD is off and settled into college or after.

Happy Sunday everyone!!
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Wow Dharma have not seen you in ages! There's a lady whose first name is Dharma at work. I have been working with her for a few weeks on a project. Her name always reminds me of you. [emoji3]She has loads of lovely gold jewelry. I enjoy watching her gold bangles and necklaces during our meetings. I had a hard time imaging you wearing them. [emoji23] somehow just don't feel you are a gold collector. But I could be wrong. [emoji1]

Do share with us when you decide on your booties. They are poison. Irresistible.

Strolling in town seems to be the most relaxing activities over the weekend. I refuse to eat lunch at home on weekends. [emoji39][emoji39]we have tried several different café and brunch places lately. Most of them are good and kids friendly.

You have a good rest of the day.
 
#14,355
Hi Cafe!
Surfacing after a long few days of work and I'm back at it again. I came in to clean up my studio and organize my desk for another series of busy weeks.

Hopefully I'll be able to catch up on the forum and with my DVR this evening with the cats for company! Counting down to our H grand re-opening, keeping my finger's crossed that there are some goodies for me but I did get my second generation Apple watch with Barenia single tour band. Very excited as it now doesn't need to have the phone nearby to accurately track your steps etc. I need to spend some time reading about the new features for the watch and the new operating system. I think there's some cool new tricks to learn. I think I'm going to hang on to my old watch in the packaging as an antique of the future :p the resale value on them used is a bit pitiful at the moment but maybe in 2030 when we don't wear smart watches again it'll be a museum piece. :biggrin: My dad told me that there are collectors of the original clamshell iMac laptops that go wild for old gadgets and such. He collects bespoke batches of Polaroid film as it's now being made in small batches from the old discontinued recipe and now they all have subtle variations-like certain vintages of wine. I guess everyone needs a hobby!

I also went to a local designers trunk show, I got two lovely dresses and a great hooded tee and a zip up casual scuba jacket that will be perfect for travel. All are made with some type of easy care tech fabric but feel luxe and high end. I don't normally go to trunk show things but I loved meeting this designer and hope to see more of her work at her atelier.

OK, must go start cleaning up so that I can head home for a few hours relaxation before doing it all again this week!
 
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