I’m an Asian living in Paris and despite the lack of tourists since the pandemic, it’s still so hard for me to get a bag as a local. I feel that I’m discriminated because they’re afraid I’m too gonna resell -_-
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An update in the saga... Le Parisien published an article today about one of the actors posing as a customer.
For French members:
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Trafic de sacs Hermès : les confessions de Léo, acteur et «faux client» du réseau
L’audacieux trafic de sacs de luxe Hermès, démantelé fin janvier à Paris, avait recruté des centaines de «faux clients» pour charmer les venwww.leparisien.fr
Apologies for the quick and dirty summary, typing it on my phone on the go. I can pop a more complete transcription later if any interest.
In a nutshell, “Leo” (name has been changed) wanted to support himself while launching his career as an actor without damaging himself. He is quoted as saying he was aware of the money laundering and mafia ties, but he had no ethical problems with that. He felt participating in the scheme was taking a moral stance against Hermès and its inhuman commercial practice of selecting its clients and creating scarcity of material goods.”
The rest of the article describes Leo’s experience as one of the fake clients, dressing up and going to the stores. He also alleges most clients at FSH are fake clients.
What’s interesting is that the very end of the article concludes by addressing a topic I’ve seen here quite a bit, which is whether Hermès can be considered a victim in this. Quoting a source close to the investigation, they write Hermès, as a business and regardless of any moral stance (on what type of goods H sells and at what prices), should be considered a victim since protecting their brand equity is within their right.
I’m an Asian living in Paris and despite the lack of tourists since the pandemic, it’s still so hard for me to get a bag as a local. I feel that I’m discriminated because they’re afraid I’m too gonna resell -_-
Has anyone heard from their SA regarding a temporary quota freeze and stricter policies being implemented more or less so because of this incident? Or is it just Canada? I haven’t seen anyone post about it but I’ve spoken to a few and it seems Canadian stores are currently being told to hold off on offering quotas for those who was previously offered last year. I mean with the pandemic I wasn’t l very optimistic about getting a bag this year anyways but being that its already hard in Canada and only 1 quota per year it’s disheartening hearing this so I was just curious if it’s a worldwide thing?
My SA wasnt explicit about whether it was because of this incident so I just jumped to an assumption as it almost seemed as it happened at the same time. She did say the new policies/restrictions are their attempt to crack down on possible reselling though? Cause they are checking photo ID now when we pay to ensure we are who we are and it matches our profile and this is their way of preventing duplicate profiles? I have no idea, but the SAs also can’t ring us through the till like they used to - they have to call another separate staff out. She said those offered quotas already last year may not get anything this year as they are prioritizing offers for those who hasn’t gotten any (which is fair). But it really bums me out cause in the US customers get 2 quotas and we get only 1, it will even bum me out more if it’s happening in Canada and nowhere else if I haven’t read anything online about it. I mean my SA tried to reassure me saying she can’t see how this will fly if they try to keep this up for the remainder of the year and to basically hang tight and hopefully things change in the next month or two.This is my first time hearing this! Just for clarity, you’re saying due to this money laundering gang in Paris, Canada H is now freezing quota offers for those who were already offered last year? That’s pretty disheartening to say the least! I’m in the US and haven’t heard anything about a quota freeze yet.
Hmmm, can people in Canada pay with cash ? I saw someone posted they are required to use only one card.My SA wasnt explicit about whether it was because of this incident so I just jumped to an assumption as it almost seemed as it happened at the same time. She did say the new policies/restrictions are their attempt to crack down on possible reselling though? Cause they are checking photo ID now when we pay to ensure we are who we are and it matches our profile and this is their way of preventing duplicate profiles? I have no idea, but the SAs also can’t ring us through the till like they used to - they have to call another separate staff out. She said those offered quotas already last year may not get anything this year as they are prioritizing offers for those who hasn’t gotten any (which is fair). But it really bums me out cause in the US customers get 2 quotas and we get only 1, it will even bum me out more if it’s happening in Canada and nowhere else if I haven’t read anything online about it. I mean my SA tried to reassure me saying she can’t see how this will fly if they try to keep this up for the remainder of the year and to basically hang tight and hopefully things change in the next month or two.
I’m sure they can use cash? Although I’m not sure as I usually use my CC for points and not sure if there are any covid policies with cash handling. But yes they are only allowing one card/one form of payment now - no split payments and CC has to match your name in profile.Hmmm, can people in Canada pay with cash ? I saw someone posted they are required to use only one card.
I don't think the quota has anything to do with the gang situation but basically it's about the lack of inventory in Canada in general. As well, they are being very judicious about virtual visits and payments. It's also a bit of overkill because Hermes knows many of their VVIPs internationally re-sell but they don't care as they spend so much money. It's really offputting for the rest of the clients IMO.