I bought my brother a LV mono wallet for Xmas. He reluctantly told me last night that it's coming apart near a seam. I was so disappointed and so was he. Has anyone returned anything to elux? If so, what is the process/procedure? I guess I will call them tomorrow. My brother lives in Maryland and I'm in SC, so I'm not sure the best way to go about this. Any ideas? :s Do you think eluxury will give me a hard time about it?