HELP! My key doesn't fit my lock

[Tiger24]

Hi. I've just purchased a chloe paddington and the padlock won't open with the key that's with the bag. I can open my padlock with a key on another paddy I own but I'm still not really happy about this. Has anyone else had similar problems? I've done a search and can't find anything about this. The bag was purchased online from italy so it will be hassle to send back. I dare say I would never use the lock properly anyway but it's nice to know it does work if need be. I don't feel as excited as I did when I opened the box.

 

[SollyTia]

What a pita.

However, my OH can open my padlocks without the key.

I hope I can explain this properly.

When you are looking at the hole of the padlock the right way up. On the bottom left handside, about 1/8th an inch upwards, get something like the end of a normal key, and just press it in gently, the padlock opens.

I have just tried it, and I managed it easily using a thin pair of tweezers.

 

[Pamella72]

Yeah, the same thing happened to me, but I was able to go into the store and get a new key. That stinks big time for you!!!! I'm sorry to hear you are having the same problem.