Morning, all!
I need some feedback and advice on how to approach my local LV mgr, regarding my almost-one-year-old MIU DE Speedy B 30. I am meeting with her within the next 2 hours.
I am concerned about the relatively rapid tarnishing of my lock, the wearing away of the finish on the zipper pulls, etc. Nothing new here, but I want to have my ducks in a row before today's meeting. I've already spoken to my SA, who is off today, but arranged the meeting and assured me that it will be all good.
I am super careful with my bags, baby them, rotate often, etc. Pluuuuus, my Speedy B is not an everyday bag for me. I have already packed her in her original dustbag along with my receipt, which is dated October 25, 2013. She's immaculate, except for the infamous hardware issue. I'm disappointed, and nervous, as I was planning to purchase some other items before the looming price increase. I communicated this to my SA as well.
My SA also mentioned that LV is celebrating 150 years, and that the company knows what it is doing. She cracks me up...
My questions to you are as follows:
1. How have YOU handled this type of situation?
2. How did LV resolve your situation?
3. If you were (or I am) offered the opportunity to select another DE bag that doesn't "struggle" with the hardware chipping/tarnishing/fading issue, then which LV bag would you select? I'm eyeing the DE Alma MM, but unsure about the quality of the hardware. Nevertheless, please share your thoughts!
Thank you so much!
I need some feedback and advice on how to approach my local LV mgr, regarding my almost-one-year-old MIU DE Speedy B 30. I am meeting with her within the next 2 hours.
I am concerned about the relatively rapid tarnishing of my lock, the wearing away of the finish on the zipper pulls, etc. Nothing new here, but I want to have my ducks in a row before today's meeting. I've already spoken to my SA, who is off today, but arranged the meeting and assured me that it will be all good.
I am super careful with my bags, baby them, rotate often, etc. Pluuuuus, my Speedy B is not an everyday bag for me. I have already packed her in her original dustbag along with my receipt, which is dated October 25, 2013. She's immaculate, except for the infamous hardware issue. I'm disappointed, and nervous, as I was planning to purchase some other items before the looming price increase. I communicated this to my SA as well.
My SA also mentioned that LV is celebrating 150 years, and that the company knows what it is doing. She cracks me up...
My questions to you are as follows:
1. How have YOU handled this type of situation?
2. How did LV resolve your situation?
3. If you were (or I am) offered the opportunity to select another DE bag that doesn't "struggle" with the hardware chipping/tarnishing/fading issue, then which LV bag would you select? I'm eyeing the DE Alma MM, but unsure about the quality of the hardware. Nevertheless, please share your thoughts!
Thank you so much!