Hi, I am in Australia and ordered some earrings for my hobby business worth $1000 from a import company in Australia last May (2009)
They sent the items uninsured and not signed for and they were left on my porch and stolen.
They claim their responsibility ends there but the items were sent in a bag that specifically states not to place jewellery or items over $50 value in it.
I am stuck in the queue at the small claims court and haven't had my case heard yet. Is it too late to do a credit chargeback? If not, how do I do it?
They sent the items uninsured and not signed for and they were left on my porch and stolen.
They claim their responsibility ends there but the items were sent in a bag that specifically states not to place jewellery or items over $50 value in it.
I am stuck in the queue at the small claims court and haven't had my case heard yet. Is it too late to do a credit chargeback? If not, how do I do it?