Help! Coach creed defect

starrymaz

starrymaz

*starry*
O.G.
Jan 8, 2007
10,876
6
#1
I ordered a Soho signature hobo from Coach.com and it just came yesterday. However, when I was examining the Coach creed inside, I noticed that the letter "N" in "HANDCRAFTED IN CHINA" is transposed! Instead of a correct letter N with the middle line sloping down from top to bottom, the line slopes up from bottom to top. What should I do? Has anyone had this experience? The other N's are all correct and this one is clearly wrong. I'm distressed because I bought this from Coach.com and it shouldn't have this sort of defect! :confused1:
 
#2
Can you take a picture?

Sometimes there are weird things in the creed but i've only seen it once at my store and heard about the wrong number stamped in a bag in another store.
 
#4
Take pictures, but you should return it - either to JAX or to a store. If you ever want to sell it someone will probably cry fake because of that issue. It's defective and you should get a good one.
 
#5
starrymaz said:
I ordered a Soho signature hobo from Coach.com and it just came yesterday. However, when I was examining the Coach creed inside, I noticed that the letter "N" in "HANDCRAFTED IN CHINA" is transposed! Instead of a correct letter N with the middle line sloping down from top to bottom, the line slopes up from bottom to top. What should I do? Has anyone had this experience? The other N's are all correct and this one is clearly wrong. I'm distressed because I bought this from Coach.com and it shouldn't have this sort of defect! :confused1:
Click to expand...

I tried taking several pictures but it was hard to get a clear one. This was the best pic I had. Sorry if it's hard to see.
 

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#7
sometimes there are defects.

i think i mentioned already (sorry for those who've read it!) that we found a hampton's hobo with the clip...having coach written on the wrong side!

if it's just the creed...it wouldn't bother me much, but you are bothered even a little, you should bring it in and explain to the SA or manager, i'm sure they would be happy to exchange it for a new one.
 
#9
Ok, I guess I have never looked at the stamp that much. Do you plan to sell it? Me personally, I would have never noticed or cared. But then again I dont resell my bags...
 
#10
Update:
So I went to the Coach store to exchange it and explained the defect to the SA's. They were curious to see it and thought it was strange. The SA said that I had "good eyes" to have noticed it. Haha. Anyway, I'm having a replacement shipped since they didn't have any in stock. :smile:
 
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