Hayden-Harnett SHOPPING CHAT thread!

[AmbassadorBri]

thank you Brenda! I am sorry that I will be passing on this... I am sticking firm.

 

[kdo]

Bri, I don't blame you. Weird...the scarves just jumped from 30% off to 20% off and disappeared from my cart. There HH goes again playing with the pricing. I closed the window in disgust. pity.

 

[AmbassadorBri]

^

 

[mibelleson]

With the current CS BS going on I'm not sure anyone is interested but there is a free shipping code tonight only. If you add TWITTERFREESHIP to ILOVE HH and BARROW, the Barrow cuff is $54.00.

TWITTERFREESHIP doesn't work for me. boooo

 

[pursegal]

i really really that beatrice on the bay but those bags are so bug, but i reallylove that color...ugh.. decisions

 

[MamaToJakers]

So, not to , but I posted again on HH's facebook page, stating that I'd emailed CS a few times, as suggested, but hadn't heard back from them, and what should I do since the phones were still out of service? Their reply? "Dear Deborah, Our CS hours are 9-5 M-F. Please allow 1 business day for a reply to your emails."

My reply? "Thanks. I have waited several business days for a reply to my emails, and I'm unable to reach anyone by phone. I guess I'm looking for an alternate way to contact CS since the suggested methods aren't working. Thanks."

 

[kate83675]

Thanks for the comments on the Celina pg and p74, I'll go with something else even though the color sounds amazing.

There's a navy Barrow in my cart but I have serious reservations about ordering right now with the CS problems.

 

[fleurdelis816]

I "liked" your FB post, Deb. Watch them eventually delete the whole post. I'm sick of them making us look like we are the idiots.

So, not to , but I posted again on HH's facebook page, stating that I'd emailed CS a few times, as suggested, but hadn't heard back from them, and what should I do since the phones were still out of service? Their reply? "Dear Deborah, Our CS hours are 9-5 M-F. Please allow 1 business day for a reply to your emails."

My reply? "Thanks. I have waited several business days for a reply to my emails, and I'm unable to reach anyone by phone. I guess I'm looking for an alternate way to contact CS since the suggested methods aren't working. Thanks."

 

[MamaToJakers]

Thanks, fleur. I did just get an email from CS saying to just use the Bags Acquisition Corps label, that they've worked with UPS to make sure those packages get to them in Brooklyn. So, I'm going to do that. But still, no apology for the delay, no personalization to the message, no comment regarding the lack of phone service. Whatever. I'll send this item back and be done with them (once I get my refund).

 

[kate83675]

I went ahead and bought the navy Barrow and used my last, small credit. Once it arrives and I'm happy (which I expect to be from other reviews) I'm freeeeeee!

 

[mibelleson]

^^ did the TWITTERFREESHIP work for you??

 

[merrygold]

The free ship worked for me prior to midnight EST last night. I think it was only good for yesterday, and HH runs on Eastern Standard Time.

 

[kate83675]

No, I tried it but it didn't work although BARROW and ILOVEHH did. The free shipping didn't last long did it?

 

[mothbeast]

Grrr. So I tried to recall the UPS package with my cuffs because I couldn't get through to HH. last week. Now I think they're in NJ and they might be heading back to SF because there's no way to cancel the return. But UPS is telling me different information everytime I call as far as having information about which way the package is heading.

 

[fleurdelis816]

^@Mothbeast - UPS drives me more batty than HH. Though I think the USPS is the worst of the 3. They *never* seem to have a clue what's going on with the mail.