Hayden-Harnett SHOPPING CHAT thread!

[AmbassadorBri]

I think HH should make it their New Year's Eve resolution to work on the refund/return policy. It's insane.

 

[jennirane]

I emailed them a week ago asking why the link on my order page wouldn't let me return or exchange the PA Celina... I just wanted to exchange it for a Marmo Chestnut one, and the link to the website was telling me it couldn't be returned or exchanged. ???? So a second email yesterday, and of course, still nothing. Guess I'll try to call tomorrow. Odds that customer service isn't available?

 

[monkeytail]

What do you guys think about this? It looks like it could be a fun project bag, but the lining looks like it might be kinda snagged? I can't decide.

http://www.bonanza.com/booths/sativascout/items/Hayden_Harnett_Havana_Hobo__Chalk___Used

 

[sallyca]

Mt - it looks a little snagged - but not terribly bad. EVeryone raves about the chalk weather - IDK - it might be worth the gamble to see if you can get the bag cleaned.

 

[AmbassadorBri]

I'm not really sure I know how I feel about the 3s being a 2s. Lol. How on Earth?

 

[quizshow]

I'm not really sure I know how I feel about the 3s being a 2s. Lol. How on Earth?

It's blasphemy!

 

[AmbassadorBri]

Castration?? What happens with the leather pieces on the bag that held the strap?

 

[RubyBegonia]

She must have taken bolt cutters to those humongous O rings that held the shoulder strap.

 

[paelaf]

What a shame about the 3S! Gotta respectfully disagree w/ I*I on that one--the shoulder strap is key to the bag's usability! Unless u just want a handbag I guess..although the woven straps actually work as shoulder straps as well.

 

[jennirane]

Mea culpa...

HH just responded to my second email saying that they'd replied within a day to the first one (and forwarded the email... sure enough). I think there's some issue with Yahoo and their emails. They're even in my address book, and nothing ever goes to the spam folder, so I don't know what it could have been. Weird. But regardless, they sent me the info needed to do the exchange!! YAY! The PA Celina is beautiful, but way too blingy for me... Marmo Chestnut Celina, come to mama!!

 

[monkeytail]

I never get emails from HH and I have Yahoo. Last time I looked their IP was on some anti-spam black-lists.

 

[saccharine]

oh man. the cuffs need to go on sale. 20% isn't enough for me. sigh.

 

[mothbeast]

MT - would you do the project yourself or would you take it somewhere? I don't know if ink would come off. I had no luck with trying to get ink stains off some bags. how do the sellers other bags look?

Can't believe someone turned the triple strap into a double.

 

[leothelnss]

I never get emails from HH and I have Yahoo. Last time I looked their IP was on some anti-spam black-lists.

I have issues with HH emails and my yahoo account too.
The last three or four they sent I would get between 2 and 5 days late! If I weren't a part of this board and a fan on FB I would miss knowing about every flash sale because of the delay.

 

[monkeytail]

I think I'm going to pass on the Chalk Havana. The seller's paypal isn't linked to their bonanza account so they suggested just paying outside of bonanza. I don't know about that.