Has anyone ever gotten Tiffany cleaning fee waived?

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#32
The man at Tiffany's said they changed it about 3 years ago. Personally, I just know that 4 years ago they offered it for free but I was stupid and never bothered to bring my pieces in to be polished (they really look new afterwards!) and now, ... a few months ago, I found out they charge.
 
#33
melikemochi said:
The man at Tiffany's said they changed it about 3 years ago. Personally, I just know that 4 years ago they offered it for free but I was stupid and never bothered to bring my pieces in to be polished (they really look new afterwards!) and now, ... a few months ago, I found out they charge.
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3 years ago?! Does it apply internationally or only certain countries? I brought my silver bracelet for cleaning last year, few months ago to be precise, and they didn't charge me nor did they mention anything about their policy change. :confused1:
 
#34
Fraublucher said:
Megadane, that's sooo funny! I live in Florence, the gorgeous Tiffany SA (there is only on that could be defined gorgeous male SA in that shop :nuts:) is actually a very good friend of mine, has been the fiancee of one of my best friends for a year or so, then they broke up, but everybody is still in friendly terms so I happily continue to go there and get a "special" treatment. I agree with you, he is very handsome, polite and knows *exactly* how to treat ladies to make them feel pampered. Unfortch it must have been much less comfy to be her girlfriend, seeing him being extremely "friendly" with every female buyer that came into the shop... this is one of the main reasons why they broke up. None the less, I get my Tiffany pieces cleaned for free, and get new puches if I ask for them... but of course I cannot say this is a standard service, because we are not in a standard seller/buyer relationship.
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What a small world!! I feel badly for your best friend who was engaged to him-it would be very difficult to have her fiancee bening so openly friendly with female shoppers:s . That was my first trip to Florence and I loved it! My sister and mother go every year:yes: . He was really kind though and I certainly can say he was NOT hitting on me at all, just being very nice. I bought a necklace for myself, a bracelet for my mother and he said if I had my passport I could get the tax exempted on my way home to Canada..so I walked 2 kms back to our apartment that overlooked the Arno:love: , way past the Ponche Vechio, and retrieved it. Ahhh..memories of Florence! Thanks for your post!
 
#35
Megadane said:
What a small world!! I feel badly for your best friend who was engaged to him-it would be very difficult to have her fiancee bening so openly friendly with female shoppers:s . That was my first trip to Florence and I loved it! My sister and mother go every year:yes: . He was really kind though and I certainly can say he was NOT hitting on me at all, just being very nice. I bought a necklace for myself, a bracelet for my mother and he said if I had my passport I could get the tax exempted on my way home to Canada..so I walked 2 kms back to our apartment that overlooked the Arno:love: , way past the Ponche Vechio, and retrieved it. Ahhh..memories of Florence! Thanks for your post!
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Mega, don't worry, I was not implying that he flirted with you or you flirted with him (he *is* really very charming, i second that, BUT I am happily married AND a friend's fiancee is untouchable for me, even after they split), it is just difficult to be the girlfriend of a very popular man - especially for a "muy caliente" Italian woman like my friend :graucho:.
He does a great job there at Tiffany, because he does not judge you by your look and treats you equally well if you are a teenager with just enough cash to buy a silver chain or a sheikh capable of buying the whole store. I appreciate him a lot for this, I guess I could say this is one of the main reasons why I love shopping at Tiffany, because they are so relaxed compared to all the other jewellers in Florence (Pomellato, Cartier, Damiani, Bulgari... all very snotty and with a really bad attitude towards "normal" people like me).
As for the great memories... Florence is a beautiful city, but it is rather unpractical to live here. None the less, it is the city in which I fell in love with my husband and where I fulfilled my dream of teaching at the University, so I am certainly very fond of it, although I would prefer to raise my kids somewhere else, in a cleaner environment :yes:
 
#38
melikemochi said:
I don't know whats wrong with it. I've always cleaned my silver myself and its always come out looking nice and shiny but with this piece, I've tried everything. It won't come off. =T
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I had a similar thing happen to my oval return to tiffany necklace. I tried to clean it myself but it thad those dark areas where it was extra tarnished..so I took it to Tiffany's and paid the $15 and it came back like new. I then baught their spray silver polish for $10 and works really well. I clean all my pieces with it! Good luck!!!
 
#41
It could be that the silver is reacting to the skin of the person wearing it.It is not common,but some people will cause silver to turn black just by wearing it.That happened to my grandmother when I gave her a silver Tiffany ring.She thought it was not real and took it to Tiffany where they cleaned it and assured her it was real.When it turned black again someone told her about the reaction some people have.She had it sealed in the same way you can have sterling silver table wear and flat wear sealed and it never happened again.Hope this helps!
 
#42
I've never been charged a cleaning fee. I guess it depends on the person working there, but I have noticed a price list.

I also have the silver spray polish and use it at home. 10 minutes with the polish and a toothbrush and it looks like new. Just be sure to wear gloves.
 
#43
A-T-G said:
If you brought your engagement ring from them, they'll clean it for nothing. Every time I'm in the city, I run in and have it cleaned...so it sparkles. I haven't had any silver cleaned but a friend was browsing with me when the sales clerk noticed some gunk on her engagement ring (NOT a Tiffany ring) and offered to have it spiffed up for grat...
...if you've purchased from them before, you might want to pop in on a weekday and see if they're willing to waive a fee...they MIGHT be willing if it's a slow day...worth a try.
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Yes, my boss and I went on a business trip from London to US and she had her (MASSIVE) engagement ring cleaned for free. She can get it cleaned at any T&Co. in the world - you would think so with the amount of money spent on that ring!
I've gotten my regular silver ware send away for polish and didn't have to pay for anything but it was a few years ago. Perhaps they're starting to charge now...
 
#44
I get my tiffany gold and silver pieces cleaned by them comp. Although the last time was late last year. If they have started charging I think that it is a bit mean of them. I don't know, I do not really like tiffany silver items :sad: I did in the past, now I think they are hanging on and going the same way like Burberry.....
 
#45
I've taken my diamond pieces into multiple stores around the world for servicing and it's always complimentary. This includes checking the prongs, cleaning, polishing, tightening the prongs, etc.

On a few occasions I have taken my ss pieces in at the same time and have never been charged a fee for those either.
 
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