H Saddle Baume - London - Saga Continues: Question

bagpunk

bagpunk

Member
Oct 31, 2006
4,692
24
#1
So I asked someone I know who lives in London to ring around H and get a container of Saddle Baume for me. She rang about 4 boutiques and ask for the exact name I emailed her and after much confusion about cleaning vs conditioning and soap vs baume (which I found surprising) she was told that:

You cannot buy it on its own, you have to buy it as a pack:
- Nourishing balm
- Cleansing milk
- Saddle oil

The bottle is between 250ml - 375ml and its £1780!!!!

Are there some things which have been lost in the communication....?

Can someone comment...? I am wondering if there is a typo.... or something...??

Thanks so much beforehand!! :flowers:
 
#2
The saddle oil and balm were being sold seperately on the USA website. They were roughly $45 if I remember correctly.

bagpunk said:
So I asked someone I know who lives in London to ring around H and get a container of Saddle Baume for me. She rang about 4 boutiques and ask for the exact name I emailed her and after much confusion about cleaning vs conditioning and soap vs baume (which I found surprising) she was told that:

You cannot buy it on its own, you have to buy it as a pack:
- Nourishing balm
- Cleansing milk
- Saddle oil

The bottle is between 250ml - 375ml and its £1780!!!!

Are there some things which have been lost in the communication....?

Can someone comment...? I am wondering if there is a typo.... or something...??

Thanks so much beforehand!! :flowers:
Click to expand...

Edited to add:

Yup, definately only $45 on the USA website... £1780 thats one hell of a markup!!!
 

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#5
boogee, is your local H in london....?

US site do not ship internationally, australia refuse to ship it due to customs restrictions, so i am asking someone in london to walk into H and buy one for me and we have been given the run around like this for days now. i may try contacting friends in the US....

but i am just curious about what the london stores have been telling us at this point, and really wanna clarify what that was about....
 
#6
We can buy it individually in the US but I have seen it offered as a trio that came in a canvas case for more $$$. But your price seems pretty high, higher than the one I saw which was on sale. I would call and ask to speak to the SA in charge of the equestrian dept.
 
#7
bagpunk said:
boogee, is your local H in london....?

US site do not ship internationally, australia refuse to ship it due to customs restrictions, so i am asking someone in london to walk into H and buy one for me and we have been given the run around like this for days now. i may try contacting friends in the US....

but i am just curious about what the london stores have been telling us at this point, and really wanna clarify what that was about....
Click to expand...

I bought it from my local store in Canada. HTH.:smile:
 
#8
EH, i am in the process of asking for SA's name and the store in london specifically from which this info originated. i am still wondering if there had been a mistake or a misunderstanding somewhere along the line since the price seems way off.
 
#9
Crikey!

If your London contact is willing to go back to the store then perhaps they could take a print out of that page from the US H.com to show them exactly what you are after? Might also be a good idea to ask to speak to the craftsperson (can't remember what the new lady is called but I'm sure someone else will chime in) at Bond St rather than a SA.
 
#10
craftsperson, head of equestrian, bond street.

following up.

:tup:

i am just really really curious at this point....

perhaps it is just a matter of a coma missing during typing, or something...
 
#11
The craftsperson in Bond Street is Claire (or Clare, Im unsure of the spelling.) I'm told she is a very helpful and extremely knowledgeable lady.

bagpunk said:
craftsperson, head of equestrian, bond street.

following up.

:tup:

i am just really really curious at this point....

perhaps it is just a matter of a coma missing during typing, or something...
Click to expand...
 
#13
bagpunk at my local store they were sold separately but I purchased all 3 plus the soap, individually they cost around what the US website price was. 375ml saddle oil,250ml cleansing milk,250ml nourishing balm, I think they must have missed a decimal point,178 GBP sounds right...What are you planning to work on?:nuts:

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#14
JC, thank you!!! :salute:

EH.... :lol:... wouldn't that be great... :angel:

medusa thanks for that input!! :tup: i am trying to "freshen up" a ten year old VN which has been exposed to what look like rain drops (but still looking lovely) and want to cover my new barenia in baume so that i can carry it out without worrying too much :biggrin: i am a rough and tumble gal so i don't mind the aging process but it is a little hard in the stomach so i need as much help as i can get :P (that is so true for bags or anything else don't you think haha)
 
#15
Hi bagpunk ... :cool: You think, I should cover mine with this Baume? I am a little scared to put anything. Note that I already got a few drops of water on my new Barenia and it did not leave marks or spots on. If you put Baume, will it start changing color immediately?
 
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