Gucci Messenger Bag Serial Number Problem?

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  1. Hello all. I have a messenger bag here and for some reason whenever I type the Serial number on the bag into the Gucci website, it doesn't show up?
    I bought this bag for £285 a few months ago, but the bags price has now risen to £300.
    Could this be the reason, and they changed the serial number?
    Serial: 201538 204046

    Picture here:
  2. there's no photo