I ordered mine from Selfridges. They have a 28 day return policy. In my box was a return shipping label in case it was needed. I couldn't be more thrilled with my experience with them. I ordered mine Tuesday evening and on Thursday it was on a delivery truck to me in the U.S. Selfridges and DHL were both awesome! Both kept me updated with emails and texts.Do you happen to know if Selfridge's return policy is flexible? I want to order from them, but am a bit scared of not being able to return the bag, if needed. Thanks)