i don't know if you all remember when i started the thread about my red patent leather ergo hobo that got stickers on it from one of my students?
well, i called coach and they did get the bag but they could not repair it...the woman i spoke to was very lovely and i told her that i understood that this was not a defect with coach's materials, that it was something that happened on my end...she then told me that she was authorized to offer me a 40% discount on any bag from coach! so i orfered the same hobo in mahogany and it just arrived today...i was really impressed because she and i both acknowledged that it was not coach's fault and i thought it was really nice of them to offer me that discount...
anyway, in a world filled with complications and stress, i thought i'd share a nice story!
thanks for listening!
well, i called coach and they did get the bag but they could not repair it...the woman i spoke to was very lovely and i told her that i understood that this was not a defect with coach's materials, that it was something that happened on my end...she then told me that she was authorized to offer me a 40% discount on any bag from coach! so i orfered the same hobo in mahogany and it just arrived today...i was really impressed because she and i both acknowledged that it was not coach's fault and i thought it was really nice of them to offer me that discount...
anyway, in a world filled with complications and stress, i thought i'd share a nice story!
thanks for listening!
YAY for you!! Don't you just love 
I
Coach