Gommino Driving defects

Christy2007

Member
Apr 6, 2007
261
3
Virginia
Hi,

I wanted a pair of Gommino shoes so long since I saw them on Wendy's Lookbook. Last month I finally ordered a pair from Tods boutique in Chicago. I just started wearing them last week and telling my husband how comfy they are that I might getting another pair.

Yesterday while wearing them I noticed the thread on left one is getting loose, after I only wore the shoes 4 times. So I called the boutique today, the SA flat out told me take to a cobbler to get it fix, but they can't do anything since I already wore the shoes. I was expecting at least some sympathy or at least offer to send back to get repair, but nope! Nothing!!! For a $400 pair of shoes and this is the kind of service they offer?!?!?
This will be my first and last pair of shoes from Tods!

Below are the pictures when I first got them and defected

ImageUploadedByPurseForum1411063873.865495.jpg

ImageUploadedByPurseForum1411063961.023510.jpg

My 2 yrs old son tried them on, when I first got them.

ImageUploadedByPurseForum1411064036.122195.jpg
 

mickey

Member
Jul 26, 2006
90
1
That's a bummer. I might still try and get a manager on the phone though because they might be able to do more for you than an SA can. For what it's worth the shoes are lovely and a quick stitch will make them as good as new.