Glazing on Pocket Organizer

nmb86

nmb86

O.G.
Nov 24, 2009
267
129
#1
My boyfriend showed me his pocket organizer yesterday and I noticed what looks like some peeling/issues with the glazing on the top and bottom folds. Would you consider this just wear and tear or something that I should have an SA take a look at? He purchased it last May, so it’s almost 8 months old. Thanks everyone! [emoji4]
9b032be3ff8f00d49638f6277f568b91.jpg
d8c2f428a19f1483d22f737aa6e654d7.jpg
9f1f0358c71effb1be8d82a01ee1eeb3.jpg
 
#8
All my husbands LV wallets eventually developed this problem. But I feel it was basic wear and tear from opening and closing the wallets, stuffing his wallet too much and pulling it in and out of his jeans. His were mush older but wear will happen with age.
 
  • Like
Reactions: Johnpauliegal and nmb86
#10
Great to hear they are taking care of you on this issue. It is quite common, but 8 months does seem premature. I got mine last February and the glazing still looks great. So funny, this came up last week when a new LV buyer was inquiring about this piece and it’s durabity. Canvas is great, so long as you watch the glazing, its kryptonite for lack of a better word.
 
  • Like
Reactions: nmb86
#12
gillianna said:
All my husbands LV wallets eventually developed this problem. But I feel it was basic wear and tear from opening and closing the wallets, stuffing his wallet too much and pulling it in and out of his jeans. His were mush older but wear will happen with age.
Click to expand...
I resemble that. I can’t believe LV is replacing something which, I too thought would be normal wear and tear! I guess that’s why LV doesn’t have any sales. :lol: They wouldn’t be able to make any money to offset all the returns which are replaced by new products.
 
#13
Johnpauliegal said:
I resemble that. I can’t believe LV is replacing something which, I too thought would be normal wear and tear! I guess that’s why LV doesn’t have any sales. :lol: They wouldn’t be able to make any money to offset all the returns which are replaced by new products.
Click to expand...
Let’s be honest, the markups are so high on each individual piece that I’m sure it doesn’t affect their bottom line as much as one may think. With that said, I can understand why they may limit the amount of damaged/defective returns. Even though it may cost more to repair, it’s not a good idea to train customers they can always give a replacement. Once out of hand, then I can see profit margins fall rather quickly. In this case, however, given the fact the piece is in otherwise great condition, it should have been replaced.
 
#14
Madrye28 said:
Let’s be honest, the markups are so high on each individual piece that I’m sure it doesn’t affect their bottom line as much as one may think. With that said, I can understand why they may limit the amount of damaged/defective returns. Even though it may cost more to repair, it’s not a good idea to train customers they can always give a replacement. Once out of hand, then I can see profit margins fall rather quickly. In this case, however, given the fact the piece is in otherwise great condition, it should have been replaced.
Click to expand...
Hadn’t thought about that (highlighted above).
 
You must log in or register to reply here.
Top
Back