Givenchy Pandora

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#2,299
Hello everyone!
Ive been thinking to get a black mini panda in pepe leather, and am just waiting to come across a good deal before i take the plunge!
But i realized that from pictures, some pandas are more wrinkly than others. So i was wondering if the pepe leather will become less wrinkly over time? TIA!!
 
#2,303
OMG guys.... I just received my red mini in goatskin and used it today for the first time and..... It stained already😢😢😢

I wore it Cross body and it stained at the back of the bag where it hit my hips. I guess it was from the bag rubbing into my body. Do goatskin stain that easily? I have a medium washed panda and it didn't stain.

What should I do now? How can I remove the stain? Any advice will help. Thanks guys
 
#2,304
What colour were you wearing?
And what colour is your medium?

I have a medium black and mini olive green both in washed and never had an issue with colour transfer from clothes but I can imagine if you were wearing jeans of dark coloured clothing it might rub onto red.
I have other light bags in smoother leather rather than the wrinkly washed leather that get colour transfer if I am not careful.

Not sure how it can be fixed though sorry. Especially if it is transfer.
 
#2,305
I bought a Pandora in blue distressed leather from Erica at ******. After carrying it for only a week, the fabric lining pocket broke and has a huge hole now. Honestly I am very disappointed at the quality of the bag. For the kind of price, I really don't expect it to break within a week. I contacted Erica, but since I've already used it, she cannot take it back. She suggested for me to contact Givenchy, but the Givenchy store told me that they are only responsible for bags that are sold from their boutique. Anybody had similar problem with the bag? What should I do?
 
#2,306
I have to say the quality of both my pandoras is exceptional. I am extremely picky. I don't want to spend money on a bag and have there be a single thing wrong with it or I will regret buying it. I am much fussier than I used to be. I spend a week or so going over the bag completely before I decide to keep it. I can not fault either and I've had no problems with either bag even though I've used both a lot.
If the bag you have has a fault that you didn't notice until you used it I think its bad service not to take it back. The stores I use would take it back within reasonable time or at least get me to send it to them so they can arrange any repair or replacement.
As good customer service she really should offer to take it back and have a look and see if she can get it sorted with Givenchy for you considering its new.
However perhaps she believes you caused the damage? I haven't come across a store recently who would allow a customer to keep something faulty. Definitely something to keep in mind though, I've often browsed the site but am yet to buy anything. I won't be buying from there if there's no after sales support.
 
#2,307
Jaime said:
I have to say the quality of both my pandoras is exceptional. I am extremely picky. I don't want to spend money on a bag and have there be a single thing wrong with it or I will regret buying it. I am much fussier than I used to be. I spend a week or so going over the bag completely before I decide to keep it. I can not fault either and I've had no problems with either bag even though I've used both a lot.
If the bag you have has a fault that you didn't notice until you used it I think its bad service not to take it back. The stores I use would take it back within reasonable time or at least get me to send it to them so they can arrange any repair or replacement.
As good customer service she really should offer to take it back and have a look and see if she can get it sorted with Givenchy for you considering its new.
However perhaps she believes you caused the damage? I haven't come across a store recently who would allow a customer to keep something faulty. Definitely something to keep in mind though, I've often browsed the site but am yet to buy anything. I won't be buying from there if there's no after sales support.
Click to expand...
I absolutely agree with you! I have purchased several bags from her, never had any problem. This is the first time I am having quality issues with a bag, and honestly, am quite disappointed at her after care customer service... I don't think I will ever purchase from her again.
 
#2,308
Zodiac:

I will post pics of my conquest, if my computer is up and running.


The server was down for two days and when that happens it somehow it blows the router too! It's happened several times in the past I've noticed.

Sigh....


Real or Faux
 
#2,309
JanC said:
OMG guys.... I just received my red mini in goatskin and used it today for the first time and..... It stained already😢😢😢

I wore it Cross body and it stained at the back of the bag where it hit my hips. I guess it was from the bag rubbing into my body. Do goatskin stain that easily? I have a medium washed panda and it didn't stain.

What should I do now? How can I remove the stain? Any advice will help. Thanks guys
Click to expand...

Color transfer will happen. Is your washed panda a darker color? Reds are prone to staining from dark jeans/pants. You may want to get Apple brand leather cleaner. Follow the directions on the bottle. Don't do anything to you panda until you get a leather cleaner. I cannot guarantee what will happen even with the cleaner.

Here is my post regarding color transfer on my pepe grey Pandora.
http://forum.purseblog.com/givenchy...enchy-care-thread-713965-11.html#post26505950

HTH. Please share how it turns out for you.
 
#2,310
weiweile said:
I absolutely agree with you! I have purchased several bags from her, never had any problem. This is the first time I am having quality issues with a bag, and honestly, am quite disappointed at her after care customer service... I don't think I will ever purchase from her again.
Click to expand...


I am sorry to hear this happened. I have never had an issue like this with a Gbag and yours is the first I have heard.

Unfortunately, a smaller retailer who offers significant savings cannot or will not have the same policies as a large retailer like Saks or Nordies etc. I have bought many items from Erica and have been very happy with them and her service. One item did arrive with a defect. I noticed it immediately upon receipt and contacted her. She took the item back and sent me a perfect replacement. The thing that helped in my situation is probably the fact that I just got it and never used it. I think if your situation happened with other online retailers who security tag their items, you would likely get the same response. Once that tag is off, and the item is used, the sale is final..no matter if there is a defect or not.

Just to make the best of the situation, you may want to consult a good leather repair store. Since this is just the fabric inside, you may even want to seek out an alterations / tailoring service to stitch it up nicely for you. It will probably be stronger than ever.

I hope you are able to get it fixed so you can just enjoy your bag.

Good luck!
 
Last edited:
  • Like
Reactions: teagongfu
You must log in or register to reply here.
Top