Gary Baseman for Coach Discussion

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#481
whateve said:
So I dragged my feet on ordering with my PCE and when I called today, I was told that all the new Baseman is excluded. I can order the hangtags but not get a discount. The bookmarks aren't available yet.
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What...my store told me I could get an adjustment for the hangtags, so they better be honoring that when I pop in this weekend :push:. My order of bookmarks is showing they would ship on October 18.
 
#483
whateve said:
So I dragged my feet on ordering with my PCE and when I called today, I was told that all the new Baseman is excluded. I can order the hangtags but not get a discount. The bookmarks aren't available yet.
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lovingmybags said:
What...my store told me I could get an adjustment for the hangtags, so they better be honoring that when I pop in this weekend :push:. My order of bookmarks is showing they would ship on October 18.
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I got my hangtags for $14 each. No price adjustment needed. I hate when Coach is inconsistent.
 
#487
happibug said:
They are so cute! I'm sorry about the PCE though --- Coach is so inconsistent with that!
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I love them. I wanted to monogram their names of the back of the hangtag.y SA told me to wait when my store gets coloured monogramming.... going to have fun with that!

stephan142 said:
I got mine with my PCE.
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Lucky you...that's really nonsense but I will get Coach next time!
 
#488
frivofrugalista said:
Well I picked up my hangtags yesterday and it was excluded from PCE. Oh well, we all know Coach is inconsistent.
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Congrats :smile1:

thedseer said:
Sorry-not the best pictures. But these came today. I'm so glad they made Baseman hangtags. These are probably my favorite from the collection so far. Will have to take a Baseman family shot soon.
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Congrats :smile1:
 
#489
Just got my Market tote with wild beast print - love it!

Didn't know it was part of this line until I opened it and saw the cute little book, but other than that who know?

Wish it has a little beast on the creed, which by the way is so small its like reading the last line on an eye test
 
#491
Ok, I went into the store yesterday, and for some reason the associates weren't able to pull up my order, so had to call JAX; and now JAX is telling me that all of the baseman items are excluded, and wouldn't do a price adjustment. They even tried to say that this is outside of the PCE period anyway; when I told them as a matter of fact the date I ordered these, and the hassle I was put through, they went back to the limited edition= no adjustment thing. Waiting to hear back from my SA, but if that's what Coach will stick to, then I'll return the whole set of hangtags.

I do like these items; yet with the company's inconsistent policies, those are going back, even if just out of principle. Can't stand it when Coach doesn't deliver what's promised-after one wasted trip to the mall, and lots of money spent on this past PCE (in the four digits), they won't do a $30 price adjustment. Depending on how this case is handled, it may mean losing a loyal customer...
 
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#492
lovingmybags said:
Ok, I went into the store yesterday, and for some reason the associates weren't able to pull up my order, so had to call JAX; and now JAX is telling me that all of the baseman items are excluded, and wouldn't do a price adjustment. They even tried to say that this is outside of the PCE period anyway; when I told them as a matter of fact the date I ordered these, and the hassle I was put through, they went back to the the limited edition= no adjustment thing. Waiting to hear back from my SA, but if that's what Coach will stick to, then I'll return the whole set of hangtags.

I do like these items; yet with the company's inconsistent policies, those are going back, even if just out of principle. Can't stand it when Coach doesn't deliver what's promised-after one wasted trip to the mall, and lots of money spent on this past PCE (in the four digits), they won't do a $30 price adjustment. Depending on how this case is handled, it may mean losing a loyal customer...
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I ordered middle of last week and was able to use the coupon. My daughter tried to order on Friday they told her she couldn't use it. So she waited and called on Saturday and they took the coupon.
Jax did call her back on Saturday and said that the baseman is excluded from the discount, but they honored the order since it already was placed.
I called Sunday to see if the coupon could be used and the Rep I got said no that all the baseman was excluded.
When the Snoopy came out my SA said that there are no discounts on limited edition lines, and that the sales associates couldn't even get a discount on them until they went to clearance.
Of coarse this is Coach and they are so inconsistent...
 
#493
Ireiki4u said:
I ordered middle of last week and was able to use the coupon. My daughter tried to order on Friday they told her she couldn't use it. So she waited and called on Saturday and they took the coupon.
Jax did call her back on Saturday and said that the baseman is excluded from the discount, but they honored the order since it already was placed.
I called Sunday to see if the coupon could be used and the Rep I got said no that all the baseman was excluded.
When the Snoopy came out my SA said that there are no discounts on limited edition lines, and that the sales associates couldn't even get a discount on them until they went to clearance.
Of coarse this is Coach and they are so inconsistent...
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What did you order? I was originally told that the hangtags are not excluded, since they're in stock, but since this is Coach we're talking about...
 
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