I've been waiting for a new bbag and I got a call yesterday from Fedex. The message said they need Power of Attorney? to release it through Canada Customs and they need me to agree to paying the taxes. I called the Fedex girl back this morning and she started questioning me BIG TIME! I guess the sender put the value as $100 and that it was a repair. She's asking me all these things - did you send it out for repair? - how did you send it out? - if you did, what was wrong with the bag? - How much did you really pay? - I know these bags arent $100 etc etc, she wouldnt stop with the questions? Then she tells me I need to fax her my invoice as proof that I paid only $100! and that would be the only way the could release the bag! Ive never heard of this, can they really do that? does she have the right to ask me for my invoice? Any suggestions to get my bag through?