Experience with mercari?

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I have all the screenshots from transaction messages which proved buyers remorse. Mercari still sided with buyer for "not as described". I know she lied and told them something false. It was described
Hey what was the outcome of that transaction? Did they send an empty box? Did they swap for something way less in value? I ran into the same problem!! I sold a pair of adidas NMDs for $200 and they claimed it was fake, but how when I bought them from Nordstrom and had the online order, packing slip & sent half the slip to the buyer. I too believe she had buyers remorse. I looked her up on IG and it does not look like she wears the size the shoes were in. So shady how honest sellers get the slap.
 
Done with Mercari. I just finally got around to list about 10 items maybe a month ago - and already they sent sent me a message calling the items "inactive" and deactivating them! Seriously? They claim once you spend the time listing them - they stay listed until they sell or I decide to take them down. People even had liked some of the items. I can't you can not trust this website and I am glad nothing "flew off the shelf" because I probably would have also had trouble getting paid since they clearly lie about their listings policy. Just warning people not to spend a lot of time listing things there. At least the other websites are more transparent about their listings policies. These people seem to do whatever they want whenever they want and their email is a "noreply" address too.
 
I just opened a Mercari - moving stuff from Ebay but I got a pop up saying I'm limited to 100 items? Is that normal? I didn't see anywhere that it said there is a limit to how much you can post. I wish I knew that BEFORE I started listing and I would have listed differently. I tried inactivating a couple items to list others but that didn't work. Apparently the inactive ones counted as part of my 100 and I can't seem to delete them permanently. It said something about my limit being increased as my sales increase . Does anyone know how many sales you need before your limit is lifted and what the limit increases too? Thanks a bunch.
 
Mercari US is losing money - more and more every day. And they are so stupid that instead of making it easier for sellers to get onto the platform - especially this close to the holiday season - they are restricting accounts and extorting debit and credit cards to be added - IN ADDITION to already having a bank account. I smell big trouble on that website. Just when I was loving it - they proved they can not be trusted as they make up policy and requirements as they go along. Just make sure not to leave any money on account if you decide to give them financial information to continue selling. I guess its back to Facebook marketplace. #Mercari #MercariUS
 
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Mercari US is losing money - more and more every day. And they are so stupid that instead of making it easier for sellers to get onto the platform - especially this close to the holiday season - they are restricting accounts and extorting debit and credit cards to be added - IN ADDITION to already having a bank account. I smell big trouble on that website. Just when I was loving it - they proved they can not be trusted as they make up policy and requirements as they go along. Just make sure not to leave any money on account if you decide to give them financial information to continue selling. I guess its back to Facebook marketplace. #Mercari #MercariUS
I am having the same problem so I guess I will not be listing anything on Mercari anymore either. I have a feeling they are just going deeper and deeper into the black hole & their only hope is if another platform takes them over.
 
I wouldn't leave any money in #Mercari or spend much time listing a bunch of things. They closed their UK operations last year with only a few weeks notice to sellers and it looks like US operations are next. If their history is any indication - probably won't last past January 2020. Probably why sellers are being required to add credit cards. They are gathering data to sell when they close.

https://asia.nikkei.com/Business/Companies/Mercari-calls-it-quits-in-Europe-as-losses-mount -- last year the UK

https://asia.nikkei.com/Business/Companies/Mercari-faces-110m-loss-after-failing-to-spark-joy-in-US - this year headed toward closure too
 
Mercari, Inc., located at 1530 Page Mill Rd #100, Palo Alto, CA 94304, is regulated and licensed as a money transmitter by the New York State Department of Financial Services. If you have questions about our services or a complaint, please call (888) 578-5870.

For unresolved complaints, you may mail a complaint to New York State Department of Financial Services, Consumer Services Division, One State Street, New York, NY 10004-1417, (212) 709-5470.
 
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