Regarding their lack of response, do they have anything else currently listed? If not they might not be monitoring their eBay e-mail account as actively as they should. New sellers might not think to check it, and they might have created a separate one for selling. Have you already shared their freedback number?
While some of us LIVE on the internet and check e-mails constantly, we run into many who are not wired the same way. I now monitor over 10 e-mail accounts but I have a compulsion to know what is happening in current time.
They should stay active until their product is safely at its destination but many are ‘self-taught’ when selling on eBay and if they are not business people, they often do not think the same. Part of my eBay class for selling discusses good business practices, policies and ethics. (For those concerned, I do not teach my classes by this name, so I am not promoting)
We often have buyers the same way. They are not regulars, buy something and then go on vacation or only buy from office computers so they are not on it for a few days. We have had them fail to pay for weeks. Yes, we are more tolerant than some, but that is the way we do business.
I realize I answered much more than this topic, but I guess that is the educator and salesman in me. My apologies if I got too long-winded.
While some of us LIVE on the internet and check e-mails constantly, we run into many who are not wired the same way. I now monitor over 10 e-mail accounts but I have a compulsion to know what is happening in current time.
They should stay active until their product is safely at its destination but many are ‘self-taught’ when selling on eBay and if they are not business people, they often do not think the same. Part of my eBay class for selling discusses good business practices, policies and ethics. (For those concerned, I do not teach my classes by this name, so I am not promoting)
We often have buyers the same way. They are not regulars, buy something and then go on vacation or only buy from office computers so they are not on it for a few days. We have had them fail to pay for weeks. Yes, we are more tolerant than some, but that is the way we do business.
I realize I answered much more than this topic, but I guess that is the educator and salesman in me. My apologies if I got too long-winded.