Ever love a brand until you found out something about it that turned you off?

[Sa26]

Not about a whole brand. But the Chanel boy bag used to be one of my dream bags and stopped caring about it after watching many videos complaining about how uncomfortable it is.
many said the chain was so chunky it pulled your hair or the bag was quite a pain to open and close.

 

[Hermes Nuttynut]

Chanel was a Nazi agent.

 

[ccbaggirl89]

Rebecca Minkoff. Sold them and would never buy again.

 

[SakuraSakura]

Alexander Wang…

I thrifted a pair of his boots. I will NEVER actively support him.

 

[Aerith Gainsborough]

Rebecca Minkoff. Sold them and would never buy again.

Yep. Customer service is worse than garbage and then there's Rebecca's background, but it is prohibited from being discussed here. I used to love her bags too, I always go to the stores to admire them but never buy.

I also don't love Coach anymore. And I will never buy Michael Kors, Alex Wang for reasons already stated.

 

[A1aGypsy]

Oh no. Not Rebecca??!

I had a D&G belt that I LOVED. It was my first “lux” purchase. And I purchased it on a trip so warm fuzzy memories. But I can’t wear it anymore.

I also had a DKNY bag that I adored. Not high end by any stretch but just unique and awesome. Can’t do it anymore.

 

[Molly0]

Oh no! What did Rebecca do?

 

[adversary]

Marc Jacobs. My very first contemporary designer handbag was MBMJ and i still have a few stashed in the back corner of my closet... I was a true fangirl.

I barely remember what he said anymore that ticked me off. He's just fully canceled in my mind and has been for years.

 

[SakuraSakura]

Oh no! What did Rebecca do?

scientologist.

 

[jmad122]

This is all very interesting. I didn't know about Rebecca.
I have the same feelings many mentioned about Gucci.

I wonder if there is a brand I could feel really good about??

 

[Molly0]

scientologist.

Everyone is entitled to their own beliefs as long as they don’t impose it on others.

But did she do something?

 

[Aerith Gainsborough]

But did she do something?

Well, her customer service went severely downhill once her popularity skyrocketed after 2018. It hasn't improved since. If you check the RM forum and search for the right topics, social media and review sites online, you can find countless complaints against her.

A few topics. There are more complaints if you want to look them up:
Customer Service Issues?
RM team discussion thread

Her BBB page:

Rebecca Minkoff | BBB Business Profile | Better Business Bureau

Not BBB Accredited. Clothing in New York, NY. See BBB rating, reviews, complaints, and more.

www.bbb.org

Unfortunately even after these many years, her CS still has not improved. Her reps don't answer phone calls, complaints on social and emails are ignored, damaged bags are returned without repair, refunds take a long time to process, etc.

I stopped buying her stuff mainly for her CS and poor quality of her bags. Sadly this is the reason why so many longtime RM TPF fans left the forum. Everyone who stayed only talks about her older bags she made when she first started out. It's a shame.

 

[SakuraSakura]

Everyone is entitled to their own beliefs as long as they don’t impose it on others.

But did she do something?

She actively donates to these causes and speaks at their events. While I won't get political it is definitely cause for convern. That and her customer service is horrendous.

 

[Molly0]

Well, her customer service went severely downhill once her popularity skyrocketed after 2018. It hasn't improved since. If you check the RM forum and search for the right topics, social media and review sites online, you can find countless complaints against her.

A few topics. There are more complaints if you want to look them up:
Customer Service Issues?
RM team discussion thread

Her BBB page:

Rebecca Minkoff | BBB Business Profile | Better Business Bureau

Not BBB Accredited. Clothing in New York, NY. See BBB rating, reviews, complaints, and more.

www.bbb.org

Unfortunately even after these many years, her CS still has not improved. Her reps don't answer phone calls, complaints on social and emails are ignored, damaged bags are returned without repair, refunds take a long time to process, etc.

I stopped buying her stuff mainly for her CS and poor quality of her bags. Sadly this is the reason why so many longtime RM TPF fans left the forum. Everyone who stayed only talks about her older bags she made when she first started out. It's a shame.

Yes I have some older bags that I love but have noticed the recent ones are quality lacking.

 

[Jereni]

This is probably an unpopular opinion, and I didn’t necessarily ‘love’ the brand before I learned this but - Christian Louboutin. I’d seen plenty of shoes from them that I’ve liked but then I read how he said he designs shoes not for female comfort but for the ‘male gaze’.

I suppose one could argue that any heeled shoe is fundamentally for the ‘male gaze’, but still…. Go f*ck yourself sideways CL you chauvinist POS.

Never have bought Louboutin and definitely never will.