EU Chatting and Stalking

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Yep I definitely agree. And because items are so scarce we have to accept!!! Not good enough LV
Well that’s the problem. As long as we continue to accept because of ‘scarcity’ or fear of being banned from too many returns, they’ll keep selling us sub standard goods. Currently they have no motivation to improve their quality. This is something Marquita mentioned recently. I know it’s hard because I was contemplating what I should do with my taurillon illusion CH, but ultimately I knew it would have to be returned. I guess it also comes down to what each person is willing to accept, but once you’ve seen a fault it’s difficult to unsee it.
 
Well that’s the problem. As long as we continue to accept because of ‘scarcity’ or fear of being banned from too many returns, they’ll keep selling us sub standard goods. Currently they have no motivation to improve their quality. This is something Marquita mentioned recently. I know it’s hard because I was contemplating what I should do with my taurillon illusion CH, but ultimately I knew it would have to be returned. I guess it also comes down to what each person is willing to accept, but once you’ve seen a fault it’s difficult to unsee it.
So true. I usually don’t accept bad quality. Almost every one of the LV bags I was after had quality issues when I went to pick them up at the store, and when I pointed the specific problem out to my SA and asked her to order another one for me she made me feel like I was the strange person. I remember for the Multi Pochette in Empreinte it took 4 attempts to get a good one and that was also when she finally admitted that indeed there were huge differences in bag quality. It’s a shame really.
 
Well that’s the problem. As long as we continue to accept because of ‘scarcity’ or fear of being banned from too many returns, they’ll keep selling us sub standard goods. Currently they have no motivation to improve their quality. This is something Marquita mentioned recently. I know it’s hard because I was contemplating what I should do with my taurillon illusion CH, but ultimately I knew it would have to be returned. I guess it also comes down to what each person is willing to accept, but once you’ve seen a fault it’s difficult to unsee it.
Totally!! It’s like their black mailing us! I hate the feeling. We need to ban together and return items when there are quality issues and then if enough go back they will realise they need to step up their game and that we’re not going to accept it. Or lose customers. Now because it’s htf and ppl are forced to accept they know that. More love from LV needs to go into their products!
 
I was in LV a couple of weeks ago and a CA brought out a black empriente bag to show me. I opened the zippered pocket inside and the zipper tab completely fell off into my hand just with that one tug (and I was not rough, just opened it like I would my own bags). I handed it to the CA and she was so embarrassed, and said she was going to have it sent back. I'm pretty sure they can just fix that in the store but it was certainly not making a good impression.
 
I was in LV a couple of weeks ago and a CA brought out a black empriente bag to show me. I opened the zippered pocket inside and the zipper tab completely fell off into my hand just with that one tug (and I was not rough, just opened it like I would my own bags). I handed it to the CA and she was so embarrassed, and said she was going to have it sent back. I'm pretty sure they can just fix that in the store but it was certainly not making a good impression.
Yes I had a Coussin zipper pull that fell off and my SA repaired it in store. Cudos to her!
 
Well that’s the problem. As long as we continue to accept because of ‘scarcity’ or fear of being banned from too many returns, they’ll keep selling us sub standard goods. Currently they have no motivation to improve their quality. This is something Marquita mentioned recently. I know it’s hard because I was contemplating what I should do with my taurillon illusion CH, but ultimately I knew it would have to be returned. I guess it also comes down to what each person is willing to accept, but once you’ve seen a fault it’s difficult to unsee it.
100% agree with you on these points. I met my LV CA over the weekend and I made it clear to her that I will never accept any products with quality issues. I just wanted her to know since we are starting to form a new relationship and did not want her to have any surprises from my end. I also shared with her that if LV presses to sell a client products with defects then such cases must be escalated without the client having the fear of repercussion because the products do not come cheap.
 
I placed an order for this today! It is take 2 after my pre-order came back unfulfilled, so fingers crossed this time I get it! I have never had a Felicie, but I think this one is really pretty! But if it gets cancelled again, I will take it as a sign that I am not meant to have this piece :shocked:
Can't wait to see your unboxing! What colour is the back of the bag? :love:
 
100% agree with you on these points. I met my LV CA over the weekend and I made it clear to her that I will never accept any products with quality issues. I just wanted her to know since we are starting to form a new relationship and did not want her to have any surprises from my end. I also shared with her that if LV presses to sell a client products with defects then such cases must be escalated without the client having the fear of repercussion because the products do not come cheap.
As much as we love these gorgeous items, we should say no when the quality is not good. I returned one bag twice due to quality issues and only got a perfect one on my third attempt. I just think LV are beginning to take their clients for granted now with huge price increases, poor availability, because they artificially slow production to create demand and their quality has decreased considerably over the years. It’s like they just don’t care anymore as they know many will keep faulty items and if they do return, there’ll be someone else that will accept it.
 
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