I did reactivate an older listing on mercari and resubmit. I just sent a follow-up. Will let you know what happens. The earlier email I received from them is in response to my first report referencing my ebay listing. Fingers crossed.
eBay, etc. General Question/Answer Thread
- Thread starter Japster
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My question to them was (and still is) why have section 10 if section 9 applies? Section 10 doesn't specify that your intellectual property has to be on another site!
I believe the seller does. I would expect to be made whole by the seller, as she is responsible for packing it so it doesn't break. She can try to recover from the post office if she wants to.
I'd say it's the seller's responsibility. She's supposed to ship in a way that gets the item to you undamaged.
If she didn't pack well or if the post office mishandled it, she should file a claim with them.
LOL! GMTA.
Is there a dispute process, possibly through PP if that's how you paid?
The seller is absolutely wrong to make it your problem.
Thank you for your responses! My package finally scanned in 8 days later. What a relief!
On another note, I have a package that I shipped out on the 22nd. It is going to TN (about 2 states over from me). On Thursday, tracking says it was last scanned in Nashville. I just checked today and it is somehow out in Albany, NY
I just can't catch a break LOL
My priority package (that I'd referred to above) was sent out on December 12. It was scanned as "accepted" in my origin city on December 28. It was delivered on January 2.
I sold a pair of earrings and mailed them, PA to Ohio. The earrings are visiting in Kansas right now. BTW, the handbag I sent to Minnesota that was in Florida was ultimately delivered nearly on time. I think that the Philadelphia distribution center just sends the packages out--to let them be correctly sorted by some other distribution center. Still waiting for so many packages that I can't keep track.
One response to my report that referenced my mercari listing. Contact buyer because they probably don't know it's against ebay policy. Hmm so is it or isn't it because their last response was sorry it's allowed. I don't think any of these people know what they are talking about. The listing in question has ended as of last night with no bids so I'll see if she relists
Another response. This is to the form referencing mercari listing. Still pointing to user agreement, which would be moot for photos uploaded to mercari...unless they are trying to say that by the seller stealing and uploading my photos to ebay they are somehow ebay property now. Ugh. I think in the future I will write my ebay user name across all my pictures to make stealing them less appealing.
And the final response, when pointing out the pictures came from another site, not ebay. So there you have it. Watermark or put your user name on your pictures
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Good evening, ladies!
I have yet another problem with an Ebay transaction and came to the only place I know I could get valuable information
My problem is this:
I am European seller. I have sold a coat on ebay on the 6th November to a buyer from the United States. I shipped it on the 9th (on Monday) first thing in the morning (she payed on Friday evening and the post does not work on weekends here in my country). After I shipped, the buyer told me that she needed the coat for as a present for her sister's birthday which was on the 26th of November. Although I did my best, the package did not get on time, especially since the communications between the US and my country were delayed due to the pandemic. On the 6th of December the buyer opened a case and I refunded her several days after. On the 13th of December, although the tracking still does not show delivered up to this day!, the buyer messaged me and told me she got the coat. Because her sister's birthday had passed and she had to get her another gift, she does not need the coat anymore, so she offered to send it back. The shipping would be around 214 dollars to ship it back. The cost of the coat was 178 dollars and 35 dollars for shipping. She said she does not need it and although I made her an offer to pay half of the price, she told me she cannot pay more than 40 dollars for it.
I would like to ask for advice if there's anything I could do to recover at least part of my money in this case? Maybe from paypal? There is no way I can pay 214 dollars to ship it back to me, but I am also really sad because the coat was almost new, and it was a cashmere Max Mara coat that was pretty expensive when I purchased it and was almost new when I sold (I wore it probably 2-3 times and had to sell because of weight gain).
Thank you for your time and patience.
I have yet another problem with an Ebay transaction and came to the only place I know I could get valuable information
My problem is this:
I am European seller. I have sold a coat on ebay on the 6th November to a buyer from the United States. I shipped it on the 9th (on Monday) first thing in the morning (she payed on Friday evening and the post does not work on weekends here in my country). After I shipped, the buyer told me that she needed the coat for as a present for her sister's birthday which was on the 26th of November. Although I did my best, the package did not get on time, especially since the communications between the US and my country were delayed due to the pandemic. On the 6th of December the buyer opened a case and I refunded her several days after. On the 13th of December, although the tracking still does not show delivered up to this day!, the buyer messaged me and told me she got the coat. Because her sister's birthday had passed and she had to get her another gift, she does not need the coat anymore, so she offered to send it back. The shipping would be around 214 dollars to ship it back. The cost of the coat was 178 dollars and 35 dollars for shipping. She said she does not need it and although I made her an offer to pay half of the price, she told me she cannot pay more than 40 dollars for it.
I would like to ask for advice if there's anything I could do to recover at least part of my money in this case? Maybe from paypal? There is no way I can pay 214 dollars to ship it back to me, but I am also really sad because the coat was almost new, and it was a cashmere Max Mara coat that was pretty expensive when I purchased it and was almost new when I sold (I wore it probably 2-3 times and had to sell because of weight gain).
Thank you for your time and patience.
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