That's terrible, and it's hard to believe they didn't notice that.
eBay, etc. General Question/Answer Thread
- Thread starter Japster
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There is a hermes reseller review thread: “Discuss: Hermes resale/Ebay sellers”, you should post your experience there.
Sorry this happened to you.
I agree, she's definitely trying to play on emotions. I used manage an antique store, and people tried to manipulate me with sob stories all the time. It didn't work.
Anyone's package ever stuck in customs for almost 2 weeks? I called (Chicago customs) and was told my package has been detained, but was not given the reason why (CS rep didn't know either). Hope it's just a simple case of duty assessment and nothing else.
No, it's a very honest seller. I bought from her several times and she always declared the correct value (purchase price). Just to make sure, I did email and ask her and she assured me they don't lie about the value, nor was my package declared as gift. The other thing I was thinking of is that the authenticity is being questioned, though I did have the item authenticated and seller reputable. Guess it's just a waiting game now.
UPDATE:
Ebay did follow through on their promise. All listings created (whether sell similar, new or relists) during the promo period (March 12 - April 12) and sold through May 12 (for 30-day listings) have been issued their 25% credits on all FVFs.
And ebay did this without having to call and request (or demand) those credits!
Can I leave feedback for a seller who accepted my return request for a fake scarf?
Can they leave feedback in response to me?
I purchased a savana dance silk gm silk for about $600 and received a fake scarf.
ebay seller: gsbmanager (greyhound adoption league of Texas)
When I received it, I was suspicious because the copyrite and artist name were very "blobby" and did not match others I viewed online at all. When I sent it for authentication by authenticate4u and they agreed that it was fake.
The seller waited several days to respond to my return request (which included the statement by a4u that it was counterfeit), until the day Ebay would step in to answer my return request and sent me a nasty email when they finally approved the return. I have 100% feedback as a buyer, so there was really no need to be so aggressive and assume I would not send it back in the same condition as I received it - as if I were in the wrong and not them!
New message from: gsbmanager
(167
)
We are accepting your request to return this scarf as we allow returns for any reason for up to 30 days after purchase. We reject, however, your "source's" assertion this scarf is a fake. I am sure the Hermes Boutique here in Dallas,TX would be surprised they sold a fake "Savana Dance." Please make certain the shawl and its gift box are carefully packed and padded for the return shipping. This scarf is in mint condition and very desirable to to own, and our charity needs to relist and resell it in the same condition as it was sold to and received by you.
I personally have been collecting and selling Hermes scarves for over 10 years, and I know the difference between a fake and a genuine Hermes. We sell to two major national collector's clubs, due to our expertise and size and sources of our vintage and newer inventory. We do not sell fakes. We are sorry you were misinformed by your online "authenticator." It is such a stunning, genuine 140cm carre.
I responded to their message in a measured way without escalating and they responded moments later in the same aggressive tone, telling me that I am falsely "accusing" them and "misrepresenting". I will stop responding now of course, since it is pointless.
Can they leave feedback in response to me?
I purchased a savana dance silk gm silk for about $600 and received a fake scarf.
ebay seller: gsbmanager (greyhound adoption league of Texas)
When I received it, I was suspicious because the copyrite and artist name were very "blobby" and did not match others I viewed online at all. When I sent it for authentication by authenticate4u and they agreed that it was fake.
The seller waited several days to respond to my return request (which included the statement by a4u that it was counterfeit), until the day Ebay would step in to answer my return request and sent me a nasty email when they finally approved the return. I have 100% feedback as a buyer, so there was really no need to be so aggressive and assume I would not send it back in the same condition as I received it - as if I were in the wrong and not them!
New message from: gsbmanager
(167)We are accepting your request to return this scarf as we allow returns for any reason for up to 30 days after purchase. We reject, however, your "source's" assertion this scarf is a fake. I am sure the Hermes Boutique here in Dallas,TX would be surprised they sold a fake "Savana Dance." Please make certain the shawl and its gift box are carefully packed and padded for the return shipping. This scarf is in mint condition and very desirable to to own, and our charity needs to relist and resell it in the same condition as it was sold to and received by you.
I personally have been collecting and selling Hermes scarves for over 10 years, and I know the difference between a fake and a genuine Hermes. We sell to two major national collector's clubs, due to our expertise and size and sources of our vintage and newer inventory. We do not sell fakes. We are sorry you were misinformed by your online "authenticator." It is such a stunning, genuine 140cm carre.
I responded to their message in a measured way without escalating and they responded moments later in the same aggressive tone, telling me that I am falsely "accusing" them and "misrepresenting". I will stop responding now of course, since it is pointless.
Yes, I think you should be able to leave feedback. The only time you can't is when you lose a case or the listing is removed (due to being fake.) BTW, all buyers have 100% feedback so that doesn't really mean anything.Can I leave feedback for a seller who accepted my return request for a fake scarf?
Can they leave feedback in response to me?
I purchased a savana dance silk gm silk for about $600 and received a fake scarf.
ebay seller: gsbmanager (greyhound adoption league of Texas)
When I received it, I was suspicious because the copyrite and artist name were very "blobby" and did not match others I viewed online at all. When I sent it for authentication by authenticate4u and they agreed that it was fake.
The seller waited several days to respond to my return request (which included the statement by a4u that it was counterfeit), until the day Ebay would step in to answer my return request and sent me a nasty email when they finally approved the return. I have 100% feedback as a buyer, so there was really no need to be so aggressive and assume I would not send it back in the same condition as I received it - as if I were in the wrong and not them!
New message from: gsbmanager
We are accepting your request to return this scarf as we allow returns for any reason for up to 30 days after purchase. We reject, however, your "source's" assertion this scarf is a fake. I am sure the Hermes Boutique here in Dallas,TX would be surprised they sold a fake "Savana Dance." Please make certain the shawl and its gift box are carefully packed and padded for the return shipping. This scarf is in mint condition and very desirable to to own, and our charity needs to relist and resell it in the same condition as it was sold to and received by you.
I personally have been collecting and selling Hermes scarves for over 10 years, and I know the difference between a fake and a genuine Hermes. We sell to two major national collector's clubs, due to our expertise and size and sources of our vintage and newer inventory. We do not sell fakes. We are sorry you were misinformed by your online "authenticator." It is such a stunning, genuine 140cm carre.
I responded to their message in a measured way without escalating and they responded moments later in the same aggressive tone, telling me that I am falsely "accusing" them and "misrepresenting". I will stop responding now of course, since it is pointless.
Oh thank you! I did not realize that about buyer feedback. So that means they can’t leave a bad review for me?
Exactly. If they leave a soft positive, as in a positive feedback with negative wording, that is against ebay policy, and you can call ebay and ask them to remove it.
I've purchased from them once, and returned as the bag was missing a clip, which was not disclosed in their listing. The return was seamless.
hi guys,
Has anyone sold a limited edition LV on eBay before? Is there anything to look out for with scams from the buyer? I know eBay always sided with the buyer but what if they file a return and send back a fake? That’s my biggest worry and they get to keep the money and item? How do you make sure this doesn’t happen? If it does happen, how do you combat the issue?
Many thanks
Has anyone sold a limited edition LV on eBay before? Is there anything to look out for with scams from the buyer? I know eBay always sided with the buyer but what if they file a return and send back a fake? That’s my biggest worry and they get to keep the money and item? How do you make sure this doesn’t happen? If it does happen, how do you combat the issue?
Many thanks