I just called the manager and she said it is too crazy in the store right now but that she will call me on Tuesday after she researches it - it was a mahogany Thompson slim tote ($295) and there was only one of that color in the store and and only about four of them total.
I was calm and nice and I think she will refund me. We will see on Tuesday. The SA also will remember me - I talk to her all the time.
Thank you all for your sage advice! You ladies are so nice!