Oh dear. 😭😭😭You heard right. I have spent time dickering with ILD in the past - time wasted in numerous phone calls, on hold, cut off, etc. with different measures of success. I'm not willing to go thru those stages of frustration anymore. In this instance I just sent the Cameron back with the reason clearly stated & that return shipping charges should not be deducted from return. I Love Dooney took the charge out anyway - which was no surprise. CS flatly does not care. I just won't buy any florentine from them again.
How do you feel about the pebble grain? My newest bag, the small zip satchel, I love by the way, but it has a strong chemical smell to it.
Dooney. Mine has shipped already. My wallets and aunts gifts are still processing…