I was recently invited to a holiday reception at the vet that came and did a home visit for dotcom. On it they said it was a time to reflect on those pets we had lost during the year and that they made an ornament for each one.
This isn't my regular vet and I only had the one appointment with them but I thought I would go and check it out. Especially if there was a ornament for dotcom waiting!
They had some treats and had little goodies to give to owners for their cats and dogs. I was asking some questions of one of the staff and she let me choose a cat toy for my cats. I made the comment that they were have to fight over them and she asked me how many I had and then she let me take one for each cat
Then they had a room set up with a tree full of ornaments they made for each pet client of theirs that had passed during the year.
I honestly wasn't expecting anything since they had only seen dotcom once and he wasn't even put to sleep by them since it happened on a sunday. But they had an ornament for him!
I just thought it was a great thing to do for their customers, even if they don't have a real close relationship with them. I'm 99% sure I will be switching my other cats to go to them from now on. I am just so impressed by their customer service in the 1-2 times I've had interaction with them.
So I was just wondering if anyone else had a great vet that did something special like this for their clients?
My vet I usually go to I've been with since 2006 and as far as I know they don't do anything like this.
This isn't my regular vet and I only had the one appointment with them but I thought I would go and check it out. Especially if there was a ornament for dotcom waiting!
They had some treats and had little goodies to give to owners for their cats and dogs. I was asking some questions of one of the staff and she let me choose a cat toy for my cats. I made the comment that they were have to fight over them and she asked me how many I had and then she let me take one for each cat
Then they had a room set up with a tree full of ornaments they made for each pet client of theirs that had passed during the year.
I honestly wasn't expecting anything since they had only seen dotcom once and he wasn't even put to sleep by them since it happened on a sunday. But they had an ornament for him!
I just thought it was a great thing to do for their customers, even if they don't have a real close relationship with them. I'm 99% sure I will be switching my other cats to go to them from now on. I am just so impressed by their customer service in the 1-2 times I've had interaction with them.
So I was just wondering if anyone else had a great vet that did something special like this for their clients?
My vet I usually go to I've been with since 2006 and as far as I know they don't do anything like this.