Does anyone use Poshmark?

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I'm back with yet another question! For all of my sales except the last one I received a rating. For the last one, my money was released but I didn't get rated. Is this an option? Should I worry that the buyer didn't like it? I think it only got delivered today.
the only thing that matters is that we get our money,
I don't leave a rating because people can track what you have bought,
 
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I recently sold a bag on eBay. Everything went smooth, I thought. Buyer loved the bag.
Next day I receive a I want to return the bag message because a sales rep in the store told me it isn’t authentic. I asked to get the store number, contacted them and was able to get a copy of my receipt. And was also told that the sales reps in store aren’t even allowed to authentic the bags. So I passed the invoice on to the buyer and didn’t hear back initially. I contacted eBay and they basically said, if the buyer complaints that the item isn’t what has been described the seller has to take it back. I told him I have the invoice - which he saw in the system, and he said he is really sorry and he believes me, but there is nothing that he can do for me.
So I wonder - buyers can just say oh it isn’t authentic and the seller has to take it back, if they all the sudden don’t like it? What kind of logic is that, when you state: no returns accepted. The buyer doesn’t even need to proof that it’s counterfeit.
I got lucky because the buyer accepted the invoice and even apologized. Which was really nice.
I’m just concerned selling on eBay if those things apparently happen quite often. And then you might get a counterfeit back or your bag with scratches. What are your thoughts?
 
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I recently sold a bag on eBay. Everything went smooth, I thought. Buyer loved the bag.
Next day I receive a I want to return the bag message because a sales rep in the store told me it isn’t authentic. I asked to get the store number, contacted them and was able to get a copy of my receipt. And was also told that the sales reps in store aren’t even allowed to authentic the bags. So I passed the invoice on to the buyer and didn’t hear back initially. I contacted eBay and they basically said, if the buyer complaints that the item isn’t what has been described the seller has to take it back. I told him I have the invoice - which he saw in the system, and he said he is really sorry and he believes me, but there is nothing that he can do for me.
So I wonder - buyers can just say oh it isn’t authentic and the seller has to take it back, if they all the sudden don’t like it? What kind of logic is that, when you state: no returns accepted. The buyer doesn’t even need to proof that it’s counterfeit.
I got lucky because the buyer accepted the invoice and even apologized. Which was really nice.
I’m just concerned selling on eBay if those things apparently happen quite often. And then you might get a counterfeit back or your bag with scratches. What are your thoughts?
I don't know why you posted this question in the poshmark thread since it has nothing to do with posh.

That is always a risk with ebay. Buyers can basically return for any reason on ebay as long as they make up a reason that allows them to. With ebay, the buyer is always right. It doesn't happen very often. Most buyers are honest.

Once I had a buyer return a different bag - one that was trashed. Because it was a cheap item, ebay let me keep the money and also gave the buyer a refund. She must have tried it once too often because a few months later, she was kicked off ebay.

Another time I sold a planner with inserts. It was returned, but missing the inserts. There wasn't a thing I could do as it was my word against hers and she had already claimed not as described, which is why she was allowed to return.

Ebay wants to encourage sellers to accept returns for any reason. If you opt into their free returns program, they will allow the seller to deduct a percentage if the item returned isn't in the same condition as when it was sent.
 
I don't know why you posted this question in the poshmark thread since it has nothing to do with posh.

That is always a risk with ebay. Buyers can basically return for any reason on ebay as long as they make up a reason that allows them to. With ebay, the buyer is always right. It doesn't happen very often. Most buyers are honest.

Once I had a buyer return a different bag - one that was trashed. Because it was a cheap item, ebay let me keep the money and also gave the buyer a refund. She must have tried it once too often because a few months later, she was kicked off ebay.

Another time I sold a planner with inserts. It was returned, but missing the inserts. There wasn't a thing I could do as it was my word against hers and she had already claimed not as described, which is why she was allowed to return.

Ebay wants to encourage sellers to accept returns for any reason. If you opt into their free returns program, they will allow the seller to deduct a percentage if the item returned isn't in the same condition as when it was sent.
Oh I’m so sorry. I read about all the other pages here where people sell, so I thought it’d be okay. I can delete my post?
 
OMG, I asked the seller two days ago, if is she could ship,my skirt out soon so I can wear i , and she says sorry I’ll pack it up and send it out Monday.....no update yet on shipping. Last. Last poshmark sent her a shipping reminder. Status still says “awaiting shipping” I just want my order......aghhhhhh
 
OMG, I asked the seller two days ago, if is she could ship,my skirt out soon so I can wear i , and she says sorry I’ll pack it up and send it out Monday.....no update yet on shipping. Last. Last poshmark sent her a shipping reminder. Status still says “awaiting shipping” I just want my order......aghhhhhh
It's so frustrating and reflects on all sellers. I always send my orders out that day or next (except on weekends) because I know buyers want their items and given the delays in USPS these days I don't want to add to the frustration.
 
It's so frustrating and reflects on all sellers. I always send my orders out that day or next (except on weekends) because I know buyers want their items and given the delays in USPS these days I don't want to add to the frustration.
Thanks for reading, I’m just really frustrated if I think about itit’ll upset make me sad if I think about, just hoping it will ship out.
 
I have sold and purchased on posh. Customer service is a Ismail and I would NOT trust their authentication accuracy. When it all goes well it’s a great app. I’ve gotten some great deals and when it doesn’t, I can be a pain to have things resolved. Although better CS experience for me than with Vestiaire.
 
Any Albertans on here that use Poshmark? I'm interested in some of the bags I've seen, but I understand Poshmark's authentication isn't the best. Does anyone have any suggestions for local places in Alberta that will authenticate handbags? Or is online the only real option?
 
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