Does anyone use Poshmark?
- Thread starter kenzibray
- Start date
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Sometimes it takes awhile but they are pretty fair about it. If it is clearly a SNAD case, you'll win, just hold out a bit longer.
It takes anywhere from a week or two for them decide on a return. It happened to me a couple weeks ago. It took them at least a week to make a decision.
I don't know about selling anything on there, my worst experience buying a bag on there. First of all if you want to return something you probably won't hear back from them for a couple weeks. This is for both seller and buyer. They refused to return the bag to seller even though seller is willing to take the purse back because it was not as described, but posh doesn't want to lose their $500 commission, they forced me to keep the bag and gave me $200 credit website. My credit card company instructed me to send the purse back and after 15 days if they don't refund me the original amount of 2200 then they will file formal dispute and help to get my money back. I don't wander stand why are they refused to return even though seller wanted her purse back asap and I wanted my money back. It should be so simple for them just to prove it and everybody's happy...
Poshmark definitely won't stay in business too long if they keep doing business this way.
Poshmark definitely won't stay in business too long if they keep doing business this way.
Shopping on eBay is much better than posh, there just no comparison. Posh is unprofessional and I'll responsive comes the problem, they don't even have a working phone number, eBay you can call them up and they are there to help you. Never buy anything on posh ever again.
Has anyone ever accepted an item and then noticed a flaw? I know poshmark says sales are final, but I bought my first Coach purse and accepted it because there was no damage, but later did some research(which I feel so dumb for not having done before) and realized it was a fake. I tried to contact them, to at the very least get the user removed from Poshmark, but they never responded. I have now opened a claim with paypal, so I'm hoping that works.
I would have it professionally authenticated, which you can do for $5-7 and then go to your order history and select that there is a problem with your order and attach a photo of the verification that it was deemed not authentic. Poshmark will take 2-5 days to get back to you, but then they will ask you to send in the item back to the seller (or into their headquarters to verify) and you will get your refund afterwards.
I have my issues with Posh, but this one takes the cake. There is a seller who has about 85% designer replicas in her closet, with a few real items sprinkled in, but she claims that they are all authentic (minus a few reeeeeeeeally bad fakes that she admits are fake). Multiple people have commented noticing her items are replicas. A few of the items went through Posh concierge, and were sent back to the seller as they were deemed replicas, and now SHE LISTED THEM AGAIN! How does Posh allow this??
Now for the WORST part...a buyer was commenting about purchasing 2 pairs of shoes from her. I privately let the buyer know they were replicas as I could verify from the photos, but the seller stated she already shipped so the order couldn't be cancelled. Yesterday, I asked the buyer how everything turned out, and she said both shoes she received were indeed fake, but when she sent pictures and reported it to posh, POSH TOLD HER THEY WERE AUTHENTIC AND RELEASED THE SELLER'S FUNDS!!!
This is just like what happened with the coach bag that beenburned talked about. I am so livid for this person right now! I cannot believe that a company would claim to be able to authenticate items and clearly have ZERO clue what they are doing (both of them were not-so-great replicas, so you could easily tell). I don't understand how they haven't been sued or fined by the big brands yet for knowingly selling counterfeits....
Now for the WORST part...a buyer was commenting about purchasing 2 pairs of shoes from her. I privately let the buyer know they were replicas as I could verify from the photos, but the seller stated she already shipped so the order couldn't be cancelled. Yesterday, I asked the buyer how everything turned out, and she said both shoes she received were indeed fake, but when she sent pictures and reported it to posh, POSH TOLD HER THEY WERE AUTHENTIC AND RELEASED THE SELLER'S FUNDS!!!
This is just like what happened with the coach bag that beenburned talked about. I am so livid for this person right now! I cannot believe that a company would claim to be able to authenticate items and clearly have ZERO clue what they are doing (both of them were not-so-great replicas, so you could easily tell). I don't understand how they haven't been sued or fined by the big brands yet for knowingly selling counterfeits....
I agree with what the other person said. Pay to have it authenticated (because Posh is terrible at authenticating and may tell you that you're wrong), and then send an email. If you discover something is fake after it's been accepted, they should take it back. When I had a conversation with them on the phone, that is what I was told.
Ugh! I am so over Poshmark! I got a great pair of CL flats a little while ago, and since then TWICE my purchases have been cancelled buy the seller! Once because she wanted to sell it for more, and once just out of the blue cancelled, no explanation given at all.
It's annoying that I can't leave any feedback. So frustrating!!
It's annoying that I can't leave any feedback. So frustrating!!
