Does anyone use Poshmark?

[nicole0612]

Thank you @BeenBurned for sharing my experience here. I've been meaning to share here for a while but was still waiting for the final decision by PM before coming here. So as you all know by now they finally decided to cancel my order and refund me as a "one time courtesy" but not for the reason that it's fake. This just means they will continue to let sellers sell fake coach bags and continue to claim the bag is still authentic. If you dispute, you will LOSE. I kept hammering on with emails after emails but they were still refusing to refund. They finally decided to "authenticate" the bag in person instead of photos which I knew wouldn't make a difference. But I sent them the bag anyway. I emailed and suggested that they get a 3rd party to authenticate and they totally blew me off. They told me it would be their "team" of authenticators who would be doing the authentication. They still insist the bag is authenic. Pfft. Have you ever looked up PM? They have less than 50 employees. Now figure out how many brands there are and what are the chance they have an expert team of "authenticators" you think they employ per brand? My guess their "team" consists of only one or two people. And they don't know jack. So far I've dealt with "Marium", then "Margareth" who claims to be the manager of the returns department. Final email was from "Elana". If these are the people replying to you about authenticity, you are not going to win. I won't be least bit surprised to find all three are the same person. Bottom line, "Posh Protect" is nothing but a bunch of BS to make you feel you are protected. I hope you all learn from my mistake and make a sound decision to get your bags authenticated (preferrably not by them) before purchasing anything from them. PM expects me to continue doing business with them but since as they already told me it was a "one time courtesy" basically means they will no longer refund me even if this happens again. Since they won't protect me as a buyer anymore, I refuse to buy anything through them from now on.

What a nightmare. I totally agree that if you buy from them you need independent authentication and buy with PayPal so you can get a refund through them if Poshmark is difficult. Factor in authentication fees if you buy something as well because PayPal will require documentation for a dispute.

 

[houseofcoach999]

What a nightmare. I totally agree that if you buy from them you need independent authentication and buy with PayPal so you can get a refund through them if Poshmark is difficult. Factor in authentication fees if you buy something as well because PayPal will require documentation for a dispute.

Check out this page ..295 complaints! Claimed loss at $130K!!
https://poshmark.pissedconsumer.com/

 

[cfiesta]

Check out this page ..295 complaints! Claimed loss at $130K!!
https://poshmark.pissedconsumer.com/

Go to any page on "Pissed Consumer" and you'll see a lot of angry reviews, because that's kind of their bread and butter!

I love Poshmark, haven't had any real issues. I'm a buyer and a seller. As a buyer, my recommendation is check out your seller thoroughly before purchasing. I expect that as a seller, it's only natural.

 

[cfiesta]

Check out this page ..295 complaints! Claimed loss at $130K!!
https://poshmark.pissedconsumer.com/

And people have had terrible experiences with Ebay as well, I think Ebay runs more smoothly because their team is huge and they've been doing it forever and a half.

 

[twin-fun]

What I don't understand is why Poshmark lets sellers unabashedly post counterfeit merchandise even though their own user agreement prohibits that practice. There are hundreds of post clearly stating something is fake or not real or not authentic. If Ebay's algorithms filters out attempts to post such offers surely Poshmark can do the same?

 

[BeenBurned]

What I don't understand is why Poshmark lets sellers unabashedly post counterfeit merchandise even though their own user agreement prohibits that practice. There are hundreds of post clearly stating something is fake or not real or not authentic. If Ebay's algorithms filters out attempts to post such offers surely Poshmark can do the same?

Of course they can if they really wanted to. But removing those listings and sellers would remove $$$ from Poshmark's bottom line. To turn a blind eye allows the listings to run and as such, allows Poshmark to collect fees on the sales of those fakes. So although they CAN, they don't!

 

[houseofcoach999]

Yup. exactly what @BeenBurned said, it's all about money. I gave them all the links to here and they still apparently don't care about the bad publicity.

 

[PikaboICU]

Yup. exactly what @BeenBurned said, it's all about money. I gave them all the links to here and they still apparently don't care about the bad publicity.

Of course they can if they really wanted to. But removing those listings and sellers would remove $$$ from Poshmark's bottom line. To turn a blind eye allows the listings to run and as such, allows Poshmark to collect fees on the sales of those fakes. So although they CAN, they don't!

Poshmark makes me insane!!!

Their report button is a complete joke- beyond useless.
I sent a detailed email of an OBVIOUS fake Balenciaga that is listed at $1400.00 Some poor unsuspecting buyer is going to end up with that crud!
It's awful-
And whomever they have "authenticating" both checking listings & in house has NO CLUE what they are doing!
I don't dare post on the offending listing as the venom those people spew, when they're busted is beyond poisonous! It's so darn frustrating.

 

[BeenBurned]

I don't dare post on the offending listing as the venom those people spew, when they're busted is beyond poisonous! It's so darn frustrating.

^^^ This! LOL, I've been blocked by more sellers than I can probably buy from but I don't care because I never plan to do business on that site. They're worse than iOffer because at least iOffer doesn't pretend to be honest!

 

[ironic568]

At least sellers on Poshmark are not able do delete comments like they can on Mercari. Imagine the absolute horror!!!
I don't care if they block me after I had my say about their counterfeit stuff. So remember point out all the things you want to before clicking that "comment" button.
So yeah, after I've given you my piece of mind, you can go ahead and block me, eh....hun.
It's now all out there for your potential buyers to read

 

[PikaboICU]

^^^ This! LOL, I've been blocked by more sellers than I can probably buy from but I don't care because I never plan to do business on that site. They're worse than iOffer because at least iOffer doesn't pretend to be honest!

Ain't that the truth..
You GO GIRL!! Wear that "blocked" badge proudly.
I've never shopped from IOffer but I have checked them out and you're right- at least those sellers don't try to defraud anyone.
The buyers there know exactly what they're getting. Crap. Not that I agree with it but listing a fake as genuine & ripping people off is the more evil of the two.

I just can't stand the smug: "Our knowledgeable authenticators (cough cough) check each report and will check any item over $500. in house,, blah blah and BLAH"
It's all BALONEY! I have never seen them take a fake down yet- I gave point by point details of the markers..
AAAAaaaaaaaaa It makes me wanna rip my hair out..

The best I've been able to do is when I see some poor sap discussing price etc.. I go to their closet & warn them on one of their listings but that's far from optimum.
They don't even have a message system for Pete Sake.
I guess Posh is going to have to get sued before they take action & improve their reporting/take down system. **SIGH**

ETA:

At least sellers on Poshmark are not able do delete comments like they can on Mercari. Imagine the absolute horror!!!
I don't care if they block me after I had my say about their counterfeit stuff. So remember point out all the things you want to before clicking that "comment" button.
So yeah, after I've given you my piece of mind, you can go ahead and block me, eh....hun.
It's now all out there for your potential buyers to read

Except I've seen them delete the ENTIRE listing and repost it..
Maybe not all of them think to do it but I've seen many that do..
They find a way.. Those scammers.. Grrrr

 

[ironic568]

Ain't that the truth..
You GO GIRL!! Wear that "blocked" badge proudly.
I've never shopped from IOffer but I have checked them out and you're right- at least those sellers don't try to defraud anyone.
The buyers there know exactly what they're getting. Crap. Not that I agree with it but listing a fake as genuine & ripping people off is the more evil of the two.

I just can't stand the smug: "Our knowledgeable authenticators (cough cough) check each report and will check any item over $500. in house,, blah blah and BLAH"
It's all BALONEY! I have never seen them take a fake down yet- I gave point by point details of the markers..
AAAAaaaaaaaaa It makes me wanna rip my hair out..

The best I've been able to do is when I see some poor sap discussing price etc.. I go to their closet & warn them on one of their listings but that's far from optimum.
They don't even have a message system for Pete Sake.
I guess Posh is going to have to get sued before they take action & improve their reporting/take down system. **SIGH**

ETA:


Except I've seen them delete the ENTIRE listing and repost it..
Maybe not all of them think to do it but I've seen many that do..
They find a way.. Those scammers.. Grrrr

Yes, I had one who did. So what did I do? I made a new username (I have about a gazillion email addresses, lol), and kept posting on her listing. She made a new listing, I made a new username. Lol, I kept going at it until she begged me to leave her alone. LMAO, there's nothing I'd love to do more and I will once she takes her Ioffer crap off the site. Her closet was full of fake Chanels and the thing that made me so persistent was the fact that there were so many unaware buyers interested in buying her stuff through Paypal. Her bags and jewelry were not those "in your face" fakes, and a buyer unfamiliar with Chanel will only see the attractive pricing through Paypal.

 

[PikaboICU]

Yes, I had one who did. So what did I do? I made a new username (I have about a gazillion email addresses, lol), and kept posting on her listing. She made a new listing, I made a new username. Lol, I kept going at it until she begged me to leave her alone. LMAO, there's nothing I'd love to do more and I will once she takes her Ioffer crap off the site. Her closet was full of fake Chanels and the thing that made me so persistent was the fact that there were so many unaware buyers interested in buying her stuff through Paypal. Her bags and jewelry were not those "in your face" fakes, and a buyer unfamiliar with Chanel will only see the attractive pricing through Paypal.

Good for you!
Give 'em heck!!!
If "we" don't do what we can to try & stop these people, nobody will. Certainly not PoshMark! They might lose a buck or two.. **EYE ROLL**
Honestly, I think the sales they would make to decent buyers, if they were a more trustworthy venue, would be far more than the few measlies they collect from that fake garbage.

Keep up the good work!! It may be a thankless endeavor but it does help a lot of people from behind the scenes.

 

[ironic568]

Good for you!
Give 'em heck!!!
If "we" don't do what we can to try & stop these people, nobody will. Certainly not PoshMark! They might lose a buck or two.. **EYE ROLL**
Honestly, I think the sales they would make to decent buyers, if they were a more trustworthy venue, would be far more than the few measlies they collect from that fake garbage.

Keep up the good work!! It may be a thankless endeavor but it does help a lot of people from behind the scenes.

I have also tried to warn the potential buyers directly by tagging them, but man(!) it can so much work sometimes seeing all the interest a "seemingly good deal" creates. It's so much easier to warn them all in one listing.

 

[michikade]

You know what does end up getting taken down faster than fake reports? Reporting transactions off of Poshmark. That hurts their bottom line so they're more likely to pull it. So for those trying to help people from being ripped off on Paypal, at least that button is a little better (not much better, mind you - it still takes multiple reports from people, but I think the amount of reports it takes is set lower).