Does anyone use Poshmark?

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I've had two issues with posh, but overall experience has been great.
One did involve a case.
I sold some Burberry flats which I got as a Christmas present from my brother and his wife. Wrong size, waited too long to return, etc... I am 100% certain they were real.
I shipped when I was supposed to, was notified a few days later buyer was unhappy and PM was "investigating" they never asked me any questions, did any research at all with me and after a couple of days I was notified the shoes were to be returned to me and I wouldn't get the funds. I emailed them a couple of times on how they do their research, authorize a return, etc... They just referred me to links with generic info. Got nowhere with that in other words!
Other than that I've sold quite a bit of stuff through them! Hate that 20% though!

How frustrating! I wish my buyer would have communicated with me before opening a claim. I have no idea what the issue could be. Before accepting her offer I even messaged her to remind her that the watch needs a battery. It's not a large amount of money ($35)... she got an amazing deal on a beautiful watch!
 
I can't stand some of the people on Poshmark. I purchased a pair of shorts on 8/16 and the seller said she'd ship by 8/18. She didn't end up shipping until 8/22... I never left her and rude comments asking what's taking so long for my package to be sent out. I then left for vacation without the shorts because she took way too long to ship and they were apparently delivered 8/25. She left me a comment right after she hit the notification that it was delivered to my house telling me to release payment. I didn't reply to her because I was irritated that she would demand me to release it RIGHT WHEN IT WAS DELIVERED when she didn't even ship on time. The next day she left me this wonderful comment about her funds. Really? I didn't harass you with comments asking you to ship and yet you have the audacity to talk to a customer like that'. On top of that, posh releases the funds themselves 3 days after delivery. So it's not like I'm holding her money hostage. I can't with these girls. Vile.
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You are too nice. If someone talks to me like that I would deliberately not release the payment and wait for Posh to do so, even if I were home.
But that's just me. I can't stand rude people, especially if they themselves can't even do what they say.
 
I was notified the shoes were to be returned to me and I wouldn't get the funds.
If they're returning the shoes, they have a right to keep your money. It sounds like they've deemed the shoes to be fake and since you didn't personally buy them yourself from an authorized Burb retailer, you cannot be absolutely certain they're genuine Burb.

When you get them back, I'd verify that they're authentic before trying to sell them anywhere else.

I'm not saying that your brother and SIL knowingly might have given you fakes but if so, it certainly isn't the first time.

(And on another note, I'm absolutely not a fan of PM and I don't believe their "experts" are expert in any brands! There are way too many fakes of all brands so it doesn't look like they have much knowledge! JMHO.)
 
I can't stand some of the people on Poshmark. I purchased a pair of shorts on 8/16 and the seller said she'd ship by 8/18. She didn't end up shipping until 8/22... I never left her and rude comments asking what's taking so long for my package to be sent out. I then left for vacation without the shorts because she took way too long to ship and they were apparently delivered 8/25. She left me a comment right after she hit the notification that it was delivered to my house telling me to release payment. I didn't reply to her because I was irritated that she would demand me to release it RIGHT WHEN IT WAS DELIVERED when she didn't even ship on time. The next day she left me this wonderful comment about her funds. Really? I didn't harass you with comments asking you to ship and yet you have the audacity to talk to a customer like that'. On top of that, posh releases the funds themselves 3 days after delivery. So it's not like I'm holding her money hostage. I can't with these girls. Vile.
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Unbelievable!
 
I recently sold a watch on PM. It arrived today and the seller immediately opened up a case without contacting me. I don't know what she could possibly be unhappy with, the watch is exactly as described. Can anyone tell me how this process works with PM?

I think I'm going to stop selling online... it's becoming way too stressful!

PM sent an email that explains what the problem is. The buyer claims that the watch is not the same size as described. I messaged her but she didn't respond, so I'm guessing it doesn't fit her. There is NO size mentioned in the listing and she did not ask about size before purchasing. I have no problem accepting a return but I wish she would communicate with me. :-/
 
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You are too nice. If someone talks to me like that I would deliberately not release the payment and wait for Posh to do so, even if I were home.
But that's just me. I can't stand rude people, especially if they themselves can't even do what they say.
I was so mad! I tried to be understanding because she said she was busy with school which I understand.. But when was I ever rude to deserve to be spoken down to like that.. :/ honestly really disgusting.

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I was so mad! I tried to be understanding because she said she was busy with school which I understand.. But when was I ever rude to deserve to be spoken down to like that.. :/ honestly really disgusting.

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I would have responded to her that had she shipped "tomorrow for sure" as she'd promised on August 17, you would have received them and she would have had her money a week earlier!

What a piece of work eileeenss is!
 
I would have responded to her that had she shipped "tomorrow for sure" as she'd promised on August 17, you would have received them and she would have had her money a week earlier!

What a piece of work eileeenss is!

Ugh!! I should've. I left a bad review but I don't think posh posts anything but "love notes" [emoji19] I forgot to mention, she packed my shorts in an orange envelope without taping it.
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^^Unless they've changed their policy, they should publish your review. I once got a bad one from a gal who was disappointed that the dress she bought from me didn't fit her the way it fit my mannequin. :-/ She changed it when I pointed out that wasn't my fault.
 
Ugh!! I should've. I left a bad review but I don't think posh posts anything but "love notes"
emoji19.png
I forgot to mention, she packed my shorts in an orange envelope without taping it.
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You could say something about it on her "Meet your posher" page. She'll probably block you afterwards.........not that you would still be interested in buying anything from her in the future :yucky:.
 
I was so mad! I tried to be understanding because she said she was busy with school which I understand.. But when was I ever rude to deserve to be spoken down to like that.. :/ honestly really disgusting.

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I was just posting on the tradesy thread this morning (when I couldn't sleep) how sometimes GETTING my package is really delayed when signatures are required (most of my posh purchases don't require signatures until they're like $400 or $500 but when my work schedule is hectic I sometimes am delayed a week while they're held at post office)

Just because you're shopping on posh doesn't mean you're home to verify your item. If I were in your shoes, I would have contacted posh to say that you were on vacation and to please EXTEND the acceptance window until you came home and inspected the item after that rude comment. I FREQUENTLY browse, catch up, and share while I'm away--logging in and even participating in an app just proves you had a spare moment and an Internet connection. Not that you've received/inspected her item. Sheesh!
 
I was just posting on the tradesy thread this morning (when I couldn't sleep) how sometimes GETTING my package is really delayed when signatures are required (most of my posh purchases don't require signatures until they're like $400 or $500 but when my work schedule is hectic I sometimes am delayed a week while they're held at post office)

Just because you're shopping on posh doesn't mean you're home to verify your item. If I were in your shoes, I would have contacted posh to say that you were on vacation and to please EXTEND the acceptance window until you came home and inspected the item after that rude comment. I FREQUENTLY browse, catch up, and share while I'm away--logging in and even participating in an app just proves you had a spare moment and an Internet connection. Not that you've received/inspected her item. Sheesh!

Oh, and she's lucky she didn't sell on tradesy since apparently she could wait 21 days for her funds to release lololololol
 
PM sent an email that explains what the problem is. The buyer claims that the watch is not the same size as described. I messaged her but she didn't respond, so I'm guessing it doesn't fit her. There is NO size mentioned in the listing and she did not ask about size before purchasing. I have no problem accepting a return but I wish she would communicate with me. :-/
Posh usually doesn't allow returns due to "fit", but if you didn't list the size....then that's probably why they sided with her. I mean, if you buy a size 8 dress and it arrives and the tag says 8......but it doesn't fit you well - posh will not allow a return. But when there's no size listed, it's a crapshoot.
I did return a watch on posh once. A seller didn't list the size. I commented and asked her for size, explaining that I had 8" man-like wrists lol. She didn't give me the size, but reassured me that the watch would definitely fit and was generously sized. Great! (I thought!) it arrived and measured less than 6". It had to be a kids, or juniors watch. It was crazy small. I did return it. But I feel like I did what I could to prevent that before purchasing, where your customer didn't.
 
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