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Anyone selling on Mercari? I listed a few low price items and just sold one. When I downloaded the shipping label, it is printing on 4 pages. Can't see any way to contact them. I guess I'm supposed to piece the label together? Seems crazy.

I have, I've sold quite a few items and have had no issue with the labels. Have you checked your printing defaults?
 
I'm trying to accept an offer and when I click accept...There's a "Sorry! There was an error while completing this offer. Please try again or contact Poshmark Support for additional help. [Error Code: 1507]".

Help please. I've contacted poshmark, but it takes them 1-2 days. What should I do before the sale doesn't go through?!
 
I'm trying to accept an offer and when I click accept...There's a "Sorry! There was an error while completing this offer. Please try again or contact Poshmark Support for additional help. [Error Code: 1507]".

Help please. I've contacted poshmark, but it takes them 1-2 days. What should I do before the sale doesn't go through?!

Well I am so late..
Wish I had seen this earlier but....

Try logging out of Posh & back in.
You can try accepting on another device..
Or if on a Laptop/pc open Posh in a different browser.

I hope you were able to make it work.
 
Ughh I know. And she took for effing ever to ship the damn thing. I just realized that Mercari uses PayPal as the payment method and since I had a paypal balance, PayPal automatically uses that first. So I don't have a credit card to fall back on, which sucks cuz I love my CC protection and use it all the time. Grrrrr... Hoping this ends well and quickly, cuz I'm 26 weeks preggo and these hormones have been raging lately!


Doesn't PayPal also offer some sort of buyer protection?
 
Doesn't PayPal also offer some sort of buyer protection?

Yes but PP required me to contact the seller first (which is Mercari). Then I would have to escalate it to a claim which would could take a long time. That was my back-up plan. Merc didn't respond for over a week until I found their email address and emailed them through gmail and threatened them. I was able to get my return shipping label!

I will be way more careful when purchasing on Merc to make sure the item is described to a T. I think I prefer Posh over Merc for buying, and Merc for selling over Posh.
 
Ugh, so I just had my first Poshmark "should I cancel this sale before shipping out" experience.

A new buyer: no feedback, empty closet, no followers, etc. just purchased a pair of almost $1200 boots at my list price which was roughly 2/3 off. Looking at her closet I'm terrified to send them out and fear she may be a scammer. It would be one thing if this was a $50-$100 purchase, but getting scammed on these boots would be devastating.

Should I go with my gut and cancel the sale? Has anyone ever sold to someone like this - what made you comfortable with it? I've had a few bad PM experiences lately and am pretty jaded by people with limited/no PM reputation... not sure if that's coloring my opinion of it at all. Do you think she would be understanding if I explained that I'm worried to send the item to someone with no feedback and am happy to offer 50% off any item under $75 for the inconvenience or something?
 
Yesterday a buyer purchased one of my items. Later that night, I dropped off the package at the post office. Around 4AM (11+ hours after she purchased), the buyer comments the listing telling me not to ship the item. She says she already has one and purchased by mistake. I replied to her that I already shipped the item and poshmark allows up to 3 hours after making a purchase to cancel. She replied "great". And now, a few hours later, she comments again telling me that the item is cheaper on some website and she would like a discount. A few minutes later, she named another website that's selling it even cheaper.

What am I supposed to do?

Now she's blowing up my newsfeed "liking" different listings of mine and adding items to a bundle?!!?!
 
Yesterday a buyer purchased one of my items. Later that night, I dropped off the package at the post office. Around 4AM (11+ hours after she purchased), the buyer comments the listing telling me not to ship the item. She says she already has one and purchased by mistake. I replied to her that I already shipped the item and poshmark allows up to 3 hours after making a purchase to cancel. She replied "great". And now, a few hours later, she comments again telling me that the item is cheaper on some website and she would like a discount. A few minutes later, she named another website that's selling it even cheaper.

What am I supposed to do?

Now she's blowing up my newsfeed "liking" different listings of mine and adding items to a bundle?!!?!

Don't let the troll bother you. You are right- if it was an "accidental" purchase, she had up to 3 hours to cancel. That time frame has passed and all sales are final. Poshmark is very reasonable. I would shoot them an e-mail and let them know of the situation. I'd also tell them because she is already having buyer's remorse that you're concerned she might damage the item to force a return. Let them know, so when a return request is initiated, they are well aware of the situation prior.

The sale will continue to proceed like usual. She'll receive the item and have 4 days to release your funds. Chances are she'll hold off on releasing your funds until the 4th day when it's automatically released. Just cross your fingers that she doesn't do anything malicious- but in the meantime, definitely reach out to Poshmark support and let them know!
 
Yesterday a buyer purchased one of my items. Later that night, I dropped off the package at the post office. Around 4AM (11+ hours after she purchased), the buyer comments the listing telling me not to ship the item. She says she already has one and purchased by mistake. I replied to her that I already shipped the item and poshmark allows up to 3 hours after making a purchase to cancel. She replied "great". And now, a few hours later, she comments again telling me that the item is cheaper on some website and she would like a discount. A few minutes later, she named another website that's selling it even cheaper.

What am I supposed to do?

Now she's blowing up my newsfeed "liking" different listings of mine and adding items to a bundle?!!?!


It's people like that who ruin the experience for everyone. I would definitely report her. Good luck and let us know how it goes.
 
Yes but PP required me to contact the seller first (which is Mercari). Then I would have to escalate it to a claim which would could take a long time. That was my back-up plan. Merc didn't respond for over a week until I found their email address and emailed them through gmail and threatened them. I was able to get my return shipping label!

I will be way more careful when purchasing on Merc to make sure the item is described to a T. I think I prefer Posh over Merc for buying, and Merc for selling over Posh.


Wow good to know. I didn't realize it was so complicated to get something resolved when you use PayPal. I'll have to be careful and make sure that my PayPal takes the funds from my cc and not my checking acct.

I just created a Merc acct. I've been trying to clean out my closet and so far only sold 1 thing on posh. Hopefully I'll have better luck with Merc.
 
Yesterday a buyer purchased one of my items. Later that night, I dropped off the package at the post office. Around 4AM (11+ hours after she purchased), the buyer comments the listing telling me not to ship the item. She says she already has one and purchased by mistake. I replied to her that I already shipped the item and poshmark allows up to 3 hours after making a purchase to cancel. She replied "great". And now, a few hours later, she comments again telling me that the item is cheaper on some website and she would like a discount. A few minutes later, she named another website that's selling it even cheaper.

What am I supposed to do?

Now she's blowing up my newsfeed "liking" different listings of mine and adding items to a bundle?!!?!



Don't let the troll bother you. You are right- if it was an "accidental" purchase, she had up to 3 hours to cancel. That time frame has passed and all sales are final. Poshmark is very reasonable. I would shoot them an e-mail and let them know of the situation. I'd also tell them because she is already having buyer's remorse that you're concerned she might damage the item to force a return. Let them know, so when a return request is initiated, they are well aware of the situation prior.



The sale will continue to proceed like usual. She'll receive the item and have 4 days to release your funds. Chances are she'll hold off on releasing your funds until the 4th day when it's automatically released. Just cross your fingers that she doesn't do anything malicious- but in the meantime, definitely reach out to Poshmark support and let them know!



It's people like that who ruin the experience for everyone. I would definitely report her. Good luck and let us know how it goes.


thanks for your responses!

here's an update:

the buyer comments again saying how bad she feels about the whole situation. she goes on to say she has an 8 year old daughter and how she, the buyer, set this item aside and was definitely not ready to "buy" it yet... and says something about being a single mom and needing to be more careful with her money. she then asks if she could exchange the item for two other things.

i tell her that i have never been in this kind of situation and that i am going to contact poshmark and i suggested she do the same. i even questioned how could she mistakenly make a purchase when there are several steps to take to confirm an order...

she responds that her "log out button and the place to buy are in the same proximity" she then says she's going to accept the order, move forward and not worry about it anymore.

i can't help but feel bad? am i a sucker?

btw i checked her profile, she's given 9 love notes to sellers already dating back to last august. this whole time i thought she was a brand spankin new member.
 
thanks for your responses!

here's an update:

the buyer comments again saying how bad she feels about the whole situation. she goes on to say she has an 8 year old daughter and how she, the buyer, set this item aside and was definitely not ready to "buy" it yet... and says something about being a single mom and needing to be more careful with her money. she then asks if she could exchange the item for two other things.

i tell her that i have never been in this kind of situation and that i am going to contact poshmark and i suggested she do the same. i even questioned how could she mistakenly make a purchase when there are several steps to take to confirm an order...

she responds that her "log out button and the place to buy are in the same proximity" she then says she's going to accept the order, move forward and not worry about it anymore.

i can't help but feel bad? am i a sucker?

btw i checked her profile, she's given 9 love notes to sellers already dating back to last august. this whole time i thought she was a brand spankin new member.

Do not feel bad! She had a good time span to think about her purchase. If she wasn't sure or in some kind of money trouble, she would have not hesitated to cancel. Like she said, she's going to accept and "move forward" and I think you should too. You did nothing wrong and should not feel bad! Don't let her guilt trip you...people will say anything to get you to bend over backwards. Stand firm!
 
Ugh, so I just had my first Poshmark "should I cancel this sale before shipping out" experience.



A new buyer: no feedback, empty closet, no followers, etc. just purchased a pair of almost $1200 boots at my list price which was roughly 2/3 off. Looking at her closet I'm terrified to send them out and fear she may be a scammer. It would be one thing if this was a $50-$100 purchase, but getting scammed on these boots would be devastating.



Should I go with my gut and cancel the sale? Has anyone ever sold to someone like this - what made you comfortable with it? I've had a few bad PM experiences lately and am pretty jaded by people with limited/no PM reputation... not sure if that's coloring my opinion of it at all. Do you think she would be understanding if I explained that I'm worried to send the item to someone with no feedback and am happy to offer 50% off any item under $75 for the inconvenience or something?


I've made a lot of sales to users like this without issue. There are many people on poshmark just shopping and not selling. Won't your boots go to poshmark first for authentication? I would think it would be difficult to scam after poshmark examined them first.
 
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