Hi Doc,
I feel so bad that I haven't conditioned her! Hopefully, as you said, some conditioning will help her improve. I have to pick a bag up from the Hermes spa next week so I will bring her in then. Thank you so much for your advice.
Its not uncommon for folks not to condition their box calf bags for many years because to the eye they look fine ... with box calf which maybe be shiny due to the surface polish. Shiny box calf does not mean its well conditioned and healthy necessarily. I think its good to have a bit of a conditioning before going in the box for storage and about once a year if left in storage maybe put a sticky note on the storage box so you know when you'll want to give it a little conditioning upkeep (kind of like when you have a sticker on your windshield to remind you when you will want to do your next oil charge ). If the bag is out and being used often I would say increase that to 2-3 times a year ... light conditioning is easy to handle and should only take you about 15-20 minutes. Some companies make handy care kits and conditioning care wipes specifically for lightly conditioning leather which can be very handy.
I hope this helps?
All the best,doc