Distance Sale

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Are you located in Canada? I got a quote for shipping + customs/duties + wire fee from Goyard NY (but since they've not responded to me at all I might try BG).
I’m in the US so it’s cheaper for me. If you want the name of the Sales Associate I dealt with message me. He’s at Bergdorf.
 
I want to say I had a pleasant experience with the mail-order form on the site. I submitted my request last Friday and finalized my purchase today. I dealt with the Goyard San Francisco boutique and Giles was super prompt with the responses. Super efficient. I totally recommend this process if you're not near a boutique location. The resale consignment sites do have amazing Goyard products but they hike up the prices so much.
 
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I want to say I had a pleasant experience with the mail-order form on the site. I submitted my request last Friday and finalized my purchase today. I dealt with the Goyard San Francisco boutique and Giles was super prompt with the responses. Super efficient. I totally recommend this process if you're not near a boutique location. The resale consignment sites do have amazing Goyard products but they hike up the prices so much.
That’s great! I haven’t gotten a response yet. Did you submit the request via their website? Thanks!
 
You can click on the “Contact Us” button on their website and leave your needs, location and contact. They should respond with details in 2-3days. Btw, Goyard is not accepting refund/return for distant sale.
 
I just received a black/tan Artois MM that I bought via distance sale from NM in Chicago. I initially called and left a message; a lovely SA returned my call the next day and I placed my order. It couldn’t have been easier. A confirmation is emailed to you, which must be signed and returned before the item is shipped. The only potential “issue” is that someone needs to be home to sign for the parcel; however, in this day and age, I totally understand the precaution.

I do want to clarify that NM does NOT accept returns on distant sales.

I’m delighted with my new bag!
 
I am looking to purchase the St. Louis PM (green) and Belvedere PM (classic color) through BG and was told by the SA that both are currently out of stock. St. Louis PM (green) won't be available until January and Belvedere PM they don't have an ETA. If you have a SA contact at any Goyard NM, please let me know. I preferred to purchase at BG/NM because I have a gift card that I would like to apply towards my purchase. Thank you for your help!
 
I have emailed their distance sale here in the US and no one has emailed me at all. Is it better to call their stores? Has anyone tried calling their stores and was able to purchase? I want to get the alpin mini backpack in all black i live in Nevada.
 
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I have emailed their distance sale here in the US and no one has emailed me at all. Is it better to call their stores? Has anyone tried calling their stores and was able to purchase? I want to get the alpin mini backpack in all black i live in Nevada.

When I wanted to make a first time purchase a couple of months ago, I called the Chicago NM number and left a voicemail message. I received a callback about 24 hours later. I made it a point to specifically state what bag I was interested in purchasing because I figured they would rather call back an “easy order” than spend lots of time talking someone through options. (I’m not saying that’s true— it’s just how I tried to get a call back.) Anyway, a lovely associate named Michelle called me back and I had my bag in my hands a few days later.
 
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