Distance Sale

[Highestcloud]

Currently:
1/21: I filled out the distance sales form
1/25: NY replied
2/4: I filled out that I wanted to purchase the wallet
2/8: NY replied it was on backorder 1-2 weeks and if I still wanted to proceed, I said yes
2/9: NY emailed me an order form to sign, I signed and sent it back

Calling the Dallas store was basically the same.
1/21: Called Dallas, not even 5 mins on the phone and the SA said she’d email me the form with the bank transfer info and form to sign, I signed and sent it back. She emailed back right away to let her know when the wire transfer was sent. I did it online.
1/25: SA called that the transfer was received and bag was going to be shipped next day.
1/26: Bag shipped, was supposed to be delivered 1/29 but I didn’t get it until 2/3.

Thank you for this info! Did you get a confirmation after your bank transfer?

I’m ordering my first Goyard Saint Louis bag without looking at it in store so I’m nervous to say the least haha the nearest store is Paris which is a 4 hours drive I’m just gonna go for it after looking at several youtube vids about the bag

 

[sengsouline]

Thank you for this info! Did you get a confirmation after your bank transfer?

I’m ordering my first Goyard Saint Louis bag without looking at it in store so I’m nervous to say the least haha the nearest store is Paris which is a 4 hours drive I’m just gonna go for it after looking at several youtube vids about the bag

Yes, I did it online through my bank myself and got an email confirmation from my bank that it went though. Since it was Thursday, Goyard didn’t receive it until Monday and that’s when the SA called to tell me they received it and it was all set.

I got a gray St Louis gm over the phone at Bergdorf’s 5 years ago and it’s such an easy bag. I love it. I love how light it is. What size and color are you getting? I’m thinking about getting the cap vert next and after that, I’ll get the St. Louis pm in black/tan.

 

[Highestcloud]

Yes, I did it online through my bank myself and got an email confirmation from my bank that it went though. Since it was Thursday, Goyard didn’t receive it until Monday and that’s when the SA called to tell me they received it and it was all set.

I got a gray St Louis gm over the phone at Bergdorf’s 5 years ago and it’s such an easy bag. I love it. I love how light it is. What size and color are you getting? I’m thinking about getting the cap vert next and after that, I’ll get the St. Louis pm in black/tan.

Ohh that’s why it took her a while to ship it. I really hope the distant sales associate replies quickly. I rather call them, but I don’t know their number haha guess they’re afraid I’ll stalk them
How is your bag holding up after 5 years? I want my first St. Louis pm in black goyardine with tan leather straps
cap vert is very pretty

 

[Bridgidu]

I got black/black. Have you seen it in person? I noted the measurements and looked at a lot of modeling pictures but it was still smaller than I expected haha.

I haven’t seen it in person unfortunately. I also looked at model pictures and measurements. I know it’s a small bag, the modem pictures don’t look too small though. Are you able to fit your essentials in there?

 

[Traceyyy]

Hello! Question for the ones who’ve tried distant sales option: How long did the entire distant sales process take? From e-mail till getting a reply till bank transfer till receiving the bag? I already send a form through the website I’m impatiently waiting for a reply your reply is much appreciated!

Hi! My order was fast and simple. I live in Orange County about 1.5 hours away from the Goyard Beverly Hills but I have 3 small kiddos and barely leave the house.

Thurs 02/04 Filled out the distant sale form on the Goyard website inquiring about the Artemis MM in grey.
Fri 02/05 Received an email from the sales Manager from Beverly Hills with pricing and informing me that a SA will text or call me that day. He texted and called and took my credit card information over the phone. They can ship as long as billing and shipping address match. They emailed me a purchase order to sign stating that all sales are final.

They shipped it that day. $30 for shipping through fedex.

Mon 02/08 Received my new bag. I hope everything works out for you!

 

[Highestcloud]

Hi! My order was fast and simple. I live in Orange County about 1.5 hours away from the Goyard Beverly Hills but I have 3 small kiddos and barely leave the house.

Thurs 02/04 Filled out the distant sale form on the Goyard website inquiring about the Artemis MM in grey.
Fri 02/05 Received an email from the sales Manager from Beverly Hills with pricing and informing me that a SA will text or call me that day. He texted and called and took my credit card information over the phone. They can ship as long as billing and shipping address match. They emailed me a purchase order to sign stating that all sales are final.

They shipped it that day. $30 for shipping through fedex.

Mon 02/08 Received my new bag. I hope everything works out for you!

Wow that’s fast! Which bag did you get through distant sales?
I got an e-mail last Tuesday with the price information and shipping from France to The Netherlands, it costs 85 euro!
But its still cheaper than going to France myself, so I replied that I want to order the bag. It’s been a week and I’m still waiting for a reply

 

[Traceyyy]

Wow that’s fast! Which bag did you get through distant sales?
I got an e-mail last Tuesday with the price information and shipping from France to The Netherlands, it costs 85 euro!
But its still cheaper than going to France myself, so I replied that I want to order the bag. It’s been a week and I’m still waiting for a reply

Sorry, typo Artois MM not Artemis.

85 euro is not too bad though I wish shipping would be complimentary with such an expensive bag. I hope they reply to you soon!

 

[PineappleMinnie]

Sorry, typo Artois MM not Artemis.

85 euro is not too bad though I wish shipping would be complimentary with such an expensive bag. I hope they reply to you soon!

View attachment 4991344

I am considering getting this one, but in a different colour. Is the shoulder strap comfortable?

I got the price and info, but I just can't justify the extra cost - $55USD wire transfer fee, $90USD shipping, import taxes AND duties, AND currency conversion rate! It's like I have to spend an additional 1/3 of the cost of the bag for the same thing compare to buying it in-person.

 

[Traceyyy]

I am considering getting this one, but in a different colour. Is the shoulder strap comfortable?

I got the price and info, but I just can't justify the extra cost - $55USD wire transfer fee, $90USD shipping, import taxes AND duties, AND currency conversion rate! It's like I have to spend an additional 1/3 of the cost of the bag for the same thing compare to buying it in-person.

Oh wow, I agree. With all those additional charges, I would wait as well. Especially since I believe all sales are final.

It is a beautiful bag though. What color were you considering?

The straps are very similar to the LV neverfull if you are familiar with those straps. They dig in to your shoulders if your bag is too heavy. I plan to use this bag for travel only and not as an everyday bag. I love the fact that it has a zipper unlike the LV never full. My stuff always fell out with that bag so a zipper was a must on my list.

 

[Swanky]

All of our purchases were "distance" and always quick and painless!

I have this exact bag/color and LOVE it! You didn't want it monogrammed?

Sorry, typo Artois MM not Artemis.

85 euro is not too bad though I wish shipping would be complimentary with such an expensive bag. I hope they reply to you soon!

View attachment 4991344

I find the straps very comfortable. I only put a computer or heavy things in it when traveling, so for daily use with regular items in it, it's very light.

I am considering getting this one, but in a different colour. Is the shoulder strap comfortable?

I got the price and info, but I just can't justify the extra cost - $55USD wire transfer fee, $90USD shipping, import taxes AND duties, AND currency conversion rate! It's like I have to spend an additional 1/3 of the cost of the bag for the same thing compare to buying it in-person.

 

[Traceyyy]

All of our purchases were "distance" and always quick and painless!

I have this exact bag/color and LOVE it! You didn't want it monogrammed?


I find the straps very comfortable. I only put a computer or heavy things in it when traveling, so for daily use with regular items in it, it's very light.

I didn’t monogram it. Only because I wanted it right away and didn’t want to wait for it lol

 

[Lwy]

Hi everyone, I am based in London (we are still in lockdown) and I am having trouble trying to contact Goyard to get more info on the Belvedère bag. I filled in the form several times but no reply Does anyone know the price in UK or have a direct contact please? Thank you!

 

[Highestcloud]

Sorry, typo Artois MM not Artemis.

85 euro is not too bad though I wish shipping would be complimentary with such an expensive bag. I hope they reply to you soon!

View attachment 4991344

Wow the bag looks gorgeous Yes I wish it was complimentary too, but it is what it is

For the once who are curious about the entire distant sales process:
- I filed a distant sales form on 6th Feb through the Goyard website.
- I got a reply with the price on 9th feb. I replied back immediately that I wanted to order the Saint Louis in small size. Current price is 900 Euro. Delivery is 85 Euro.
- I didn't get a reply for a while, so I filed another distant sales form through the website on 16th feb.
- I finally got an e-mail yesterday (17th feb) in the afternoon with an order form to fill in my personal information (address and signature). Inside the orderform there was the total amount + the bank transfer information, so basically I had to do a SEPA transfer to Goyard. The bank transfer was fairly quick, just make sure you use the same name + order number.
- I got an e-mail this morning (thursday 18th feb) with the confirmation that they received my payment and a courier would contact me to arrange a delivery. I have 30 days to request an exchange. The same afternoon I got a missed call from someone from France and a textmessage with a request to call back. So I did and it was the FedEx courier! He told me it will arrive between tomorrow and next monday. I can't wait! Hope this helps! I will put an update when I receive the tote!

 

[Traceyyy]

Wow the bag looks gorgeous Yes I wish it was complimentary too, but it is what it is

For the once who are curious about the entire distant sales process:
- I filed a distant sales form on 6th Feb through the Goyard website.
- I got a reply with the price on 9th feb. I replied back immediately that I wanted to order the Saint Louis in small size. Current price is 900 Euro. Delivery is 85 Euro.
- I didn't get a reply for a while, so I filed another distant sales form through the website on 16th feb.
- I finally got an e-mail yesterday (17th feb) in the afternoon with an order form to fill in my personal information (address and signature). Inside the orderform there was the total amount + the bank transfer information, so basically I had to do a SEPA transfer to Goyard. The bank transfer was fairly quick, just make sure you use the same name + order number.
- I got an e-mail this morning (thursday 18th feb) with the confirmation that they received my payment and a courier would contact me to arrange a delivery. I have 30 days to request an exchange. The same afternoon I got a missed call from someone from France and a textmessage with a request to call back. So I did and it was the FedEx courier! He told me it will arrive between tomorrow and next monday. I can't wait! Hope this helps! I will put an update when I receive the tote!

I am so glad it all worked out! Congratulations on your beautiful new bag!!

 

[PineappleMinnie]

Oh wow, I agree. With all those additional charges, I would wait as well. Especially since I believe all sales are final.

It is a beautiful bag though. What color were you considering?

The straps are very similar to the LV neverfull if you are familiar with those straps. They dig in to your shoulders if your bag is too heavy. I plan to use this bag for travel only and not as an everyday bag. I love the fact that it has a zipper unlike the LV never full. My stuff always fell out with that bag so a zipper was a must on my list.

I want to buy the Artois MM in white. Is that too impractical? It may get dirty really quick?

I have the Neverfull MM. I have had it for quite a few years now. Still in very good condition. This is the bag I use when I need to bring my laptop to work. I don’t mind the Neverfull’s shoulder straps. I go to most places by car.