Distance Sale

cheapmommy

cyndyl
O.G.
Jul 13, 2006
1,826
1
I’m looking to purchase the alpin mini and victoire wallet. Should I just email distance sales or does anyone know an sa? I’m in the us.
I called the Goyard boutiques directly to get my Cap Vert. Over the phone they told what colors they had available and prices. I got the boutique phone numbers from the goyard website. I didn’t know any SA’s. Whoever answered the phone was happy to help.
 

Salex

Member
Mar 14, 2020
385
1,018
I have used their distances sales this month from within Europe. Payment by bank transfer only. Not all their models are available for distance sale. But just mail them and ask, they are very responsive (at least in Paris).

Hi, do you have a SA / contact or email adress from the Paris store? I filled in the distance form several times and they are not responding at all :O
 

WendiBoo

O.G.
Mar 31, 2007
81
121
Hi, do you have a SA / contact or email adress from the Paris store? I filled in the distance form several times and they are not responding at all :O

Same here.. I guess it depends on which SA you are connected to.
I'm also sending a distance sales request to their email add: 233vad@goyard.com
Sometimes they reply the next day and sometimes several days after.
 
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Highestcloud

Instagram @Lvoecloud
Nov 26, 2017
282
1,284
Hello! Question for the ones who’ve tried distant sales option: How long did the entire distant sales process take? From e-mail till getting a reply till bank transfer till receiving the bag? I already send a form through the website I’m impatiently waiting for a reply :panic: your reply is much appreciated!
 
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Reactions: Prettyinpnknwht
Nov 19, 2010
264
13
Hello! Question for the ones who’ve tried distant sales option: How long did the entire distant sales process take? From e-mail till getting a reply till bank transfer till receiving the bag? I already send a form through the website I’m impatiently waiting for a reply :panic: your reply is much appreciated!
Currently:
1/21: I filled out the distance sales form
1/25: NY replied
2/4: I filled out that I wanted to purchase the wallet
2/8: NY replied it was on backorder 1-2 weeks and if I still wanted to proceed, I said yes
2/9: NY emailed me an order form to sign, I signed and sent it back

Calling the Dallas store was basically the same.
1/21: Called Dallas, not even 5 mins on the phone and the SA said she’d email me the form with the bank transfer info and form to sign, I signed and sent it back. She emailed back right away to let her know when the wire transfer was sent. I did it online.
1/25: SA called that the transfer was received and bag was going to be shipped next day.
1/26: Bag shipped, was supposed to be delivered 1/29 but I didn’t get it until 2/3.
 
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