I’m sure you would be the most understanding SA or repair center advisorOh, you are just so nice!If I did work at Tiffany I would do my best to make sure people got the royal treatment. But at the same time, I would probably be broke working there. Too much temptation not enough money.
That is a bit strange about the "lead jeweler" bit.
I have had two alterations done at Tiffany in the past - an engagement ring resizing and a necklace lengthening with a jump ring. Both alterations were flawless, and it did only take 1-2 weeks. I just feel so bad for you with this experience, but I am so happy that you didn't give up and that you got what you wanted in the end.
Please share a pic of the new necklace if you are so inclined.![]()

I wish they would just send pictures…during the whole process it was over phone (even though I had sent emails with photo references). Lead jeweler or not, I have my doubts.
Omg were those alterations sent to NY as well? I’m so happy it worked out for you!! My mom tried the necklace on, and wants it extended to 18 inches. I’m kinda traumatized with my past experiences so I’m not sure if I should do it

Yes I’ll share more photos when my mom wears it!! But for now, here are photos of it just chilling


