My bag from Mirta has arrived but I’m really disappointed by the quality. It is a
Posillipo Rosebery made by Plinio Visona. I was initially really sold by the marketing claim that all bags on Mirta were handcrafted by Italian artisans from family businesses who really cared about the quality of their products, buying a bag from them is supporting an Italian family business rather than big name fashion houses.
I even emailed their customer support team to ask what handcrafted really meant and they said they used certain steps were machine assisted but they were still considered handcrafted. I knew machine stitching didn’t necessarily mean bad since even Chanel makes bag with machines these days. I accepted the explanation. The team even told me they conducted a “quality inspection” before shipping my the bag.
When the bag first arrived I really liked the look. Loved the color combination and the unique design. I was going to take the tag off and start using it until I saw a popped stitch near the opening of the bag which really should be reinforced. Furthermore, I found a silver sharpie mark in the back of the bag. When I REALLY inspected the bag I noticed the edge glazing were sloppily done too.
I emailed Mirta again and they said they didn’t pick up the stain during their inspection and asked me to clean it with water. They also told me the bag was made with “no machine”, which completely contradicts what they had said, so imperfection was normal.
I find their explanation ridiculous. The bag is clearly machine stitched (you can tell by the look of the stitches) and now they are lying to me. The overall quality of the bag reminds me of contemporary brands like Kate Spade and Tory Burch, which are made in places like Vietnam or China not Italy. If you look from afar you might think it’s still a nice bag, but if you know where to look you’ll know it’s not premium quality like vintage Chanel or Louis Vuitton.
I’ll definitely return the bag and I hope my experience is useful to others.