I received my monthly statement today for my Nordstrom Visa card. I use this card ONLY for bag purchases. Imagine my surprise when I saw a charge in a pet store's name that I did not recognize! I called the card company and they were SO helpful. The charge was for dog food. At a store in Texas. I don't have a dog. And I live in Oregon. I didn't even have to ask for a thing. They immediately viewed it as fraudulent activity, immediately blocked my account, and will be issuing me a new card with a new account number. They were so helpful and so courteous. I was really impressed. This is the second problem I have had with this card. I made a purchase from Forzieri.com and the bag was defective. Forzieri was being very snotty about a refund. Even despite the fact that you can return the bag for a full refund within 30 days for ANY reason! And the bag was defective! But I called Nordstrom Visa and they immediately put a dispute in place. And I got my money back. Well, most of it. Forzieri is still being stinky about refunding the return shipping for their DEFECTIVE bag. At any rate...the Customer Service at Nordstrom Visa was wonderful! But it is rather scary that someone was able to use my card number! I'm just glad it was a credit card and not my debit card!