Crack in new vachetta (Speedy B 30)?? Or am I just being paranoid?

rouge13

Member
Mar 1, 2014
30
2
Well, I scored a MIF Mono Speedy B 30 (phone ordered from Bloomies :smile:! Late Feb.
I just got to use it maybe the 3rd time?? I just noticed this "crack" on my shoulder strap, next to the clip that goes on the D ring.

I'm really new to vachetta (my first piece), so maybe this is normal variation?? Could this be my handling error??

I don't live near any LV stores, who should I go to if I needed any customer service?? Bloomies??
(I've been lucky with my online orders so far)

Here's the link to the pictures (on the left side):
https://www.dropbox.com/s/e0iokb5c7vo0y97/20140511_012850.jpg
https://www.dropbox.com/s/u32znm4ewhjo235/20140511_012903.jpg
https://www.dropbox.com/s/8oxwyl3x09e4tjf/20140511_012920.jpg

Thank you so much!!
Ru
 

Jasmine16

Member
May 11, 2014
21
0
Lincolnshire, England.
Have you had many heavy items in your bag when carrying it? If this is the third time you've used the bag I wouldn't be very happy about the crack at all and would probably take it back to the store and get your SA's opinion :shrugs:
 

lvoe nyc

Member
Mar 25, 2013
1,648
214
I would take it in to a boutique, hopefully they'll give you a new strap. I don't think it's wear and tear or anything that you specifically did.
 

rouge13

Member
Mar 1, 2014
30
2
So, it's not normal??
Ugh....I don't live near any stores though, I live in the middle of nowhere.
Should I call Bloomingdales?? Or a store?? Or LV customer service?

Thanks!!
 

rouge13

Member
Mar 1, 2014
30
2
I got it on a phone order, I don't live near a store. And I hardly have any stuff in my bag, I usually use small bags too. :sad: Bad luck
 

lvoe nyc

Member
Mar 25, 2013
1,648
214
I got it on a phone order, I don't live near a store. And I hardly have any stuff in my bag, I usually use small bags too. :sad: Bad luck
I think you should call the 800#. I think they may advise you to ship the strap. I have a lot of boutiques near me so I don't have experience, but I'd imagine they'd ask for pictures or have you ship the strap for them to look at.