Couture USA- Beware if selling

fashion16

O.G.
Apr 15, 2007
5,301
1,258
I sent a bag to Couture USA a week ago. They use FedEx sure post (first mistake). Not sure why but I felt uneasy and dropped it off anyway.

My bag (they quoted me $1200.00) is stalled out, no movement for 2 days. I was a bit worried and asked if they insure them and they do not. They said it was too expensive!!

I share this as a warning, I would never send a high value item like Chanel or Hermes to a reseller who doesn’t insure the packages.

It may all be fine, it may start moving again but to say I am nervous is an understatement. Ugh

I don’t think I have any recourse in this case. Does anyone know?
 
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You may want to look into the whole Rebag affair with user "She's the Posh" on Youtube. She has a channel in which she details what happened to items she sent off to Rebag only to find out they do not insure the shipments, stuff got switchrooed on her etc.
It is a long series of videos, in which she researches and follows up.



She's also on this forum; you may be able contact her directly.

 
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