Consigning/buying with The Real Real TRR

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Hi, here is a question for those who bought from TRR. Do you always received your items within ( their claim on the website ) "3-5 working days" or did it took much longer ??


I usually receive things within their window but one time a pair was overnighted San Francisco to jersey and then driven across the country FedEx ground on a truck to Vegas... I could have driven to the warehouse in San Francisco myself and gotten them sooner! :)
 
Hi, here is a question for those who bought from TRR. Do you always received your items within ( their claim on the website ) "3-5 working days" or did it took much longer ??


For me, it's 3 days if shipped from their NJ location and 5-6 from San Fran. IMHO Their shipping is pricey and slow ... but I've gotten some great deals so I deal with it :). I'm kind of addicted to the real real actually.
 
Hi, here is a question for those who bought from TRR. Do you always received your items within ( their claim on the website ) "3-5 working days" or did it took much longer ??


I live in Chicago and it takes about 3 days from the NJ depot and 4-5 days from CA. Their shipping IS ridiculously slow for what they charge, considering most online retailers provide free shipping.
 
Thank you, Megt10,mdmd, Adaniels, remy12, tickedoffchick, tiffcake, for your feedbacks. Like some of you here, I am in CA and 4 out of 5 times I received my orders beyond the "5 working days" time frame and TRR is not "apologetic" about it at all. Don't want to mention names but my shipping experience with "Yxxxxxxxxt" and "Fxxxxxxxxxxe" were a lot faster ..

p/s: I wish TRR had kept their warehouses in SF but then my guess for the move is the cost/rental ..
 
Does anyone know the details of their free upgraded shipping promotion? Do you pick the standard and they upgrade it after you've paid? Can't find details in the email they sent nor on their website (easily).
 
Does anyone know the details of their free upgraded shipping promotion? Do you pick the standard and they upgrade it after you've paid? Can't find details in the email they sent nor on their website (easily).


I couldn't find it either and forgot about it til I saw your post. I placed an order around 7pm pacific time on Friday--I received notification Saturday that it was shipped that morning and I didn't even check the tracking bc I figured it would take a miracle to get it before the weekend... but I received it today!! It only cost $12 which is the usual amount I pay for the slow shipping. When I checked out I just chose the cheap shipping (because I couldn't tell if they were going to discount it or not). I just checked my order confirmation/shipping emails and it didn't say anything upgrading the shipping--BUT the FedEx tracking info indicated it was "FedEx 2-day" whereas that $12 shipping is usually marked "FedEx Home Delivery" when tracked.

So yeah... It was a pleasant surprise!
 
I couldn't find it either and forgot about it til I saw your post. I placed an order around 7pm pacific time on Friday--I received notification Saturday that it was shipped that morning and I didn't even check the tracking bc I figured it would take a miracle to get it before the weekend... but I received it today!! It only cost $12 which is the usual amount I pay for the slow shipping. When I checked out I just chose the cheap shipping (because I couldn't tell if they were going to discount it or not). I just checked my order confirmation/shipping emails and it didn't say anything upgrading the shipping--BUT the FedEx tracking info indicated it was "FedEx 2-day" whereas that $12 shipping is usually marked "FedEx Home Delivery" when tracked.

So yeah... It was a pleasant surprise!


Maybe if you call them to place the order rather than doing it through the web you can be assured whether or not you're getting discounted upgraded shipping... And if not maybe you can twist their arm to do it anyway! [emoji3]
 
I couldn't find it either and forgot about it til I saw your post. I placed an order around 7pm pacific time on Friday--I received notification Saturday that it was shipped that morning and I didn't even check the tracking bc I figured it would take a miracle to get it before the weekend... but I received it today!! It only cost $12 which is the usual amount I pay for the slow shipping. When I checked out I just chose the cheap shipping (because I couldn't tell if they were going to discount it or not). I just checked my order confirmation/shipping emails and it didn't say anything upgrading the shipping--BUT the FedEx tracking info indicated it was "FedEx 2-day" whereas that $12 shipping is usually marked "FedEx Home Delivery" when tracked.

So yeah... It was a pleasant surprise!

Awesome. Thanks!
 
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