I feel you! My situation isn't as invested as yours (a $300 Bal at
Fashionphile), but it is a bit unnerving. I had recieved my quote March 16. It went to spam, so I didn't see it until March 18. I called & asked if they were still accepting items in light of developing circumstances. (IL went on shelter in place March 20, so it was still iffy to us.) The associate I spoke to assured me there weren't any changes on their end & they were definitely accepting quoted items. Then on the 20th, their page changed to COVID19 info. Long story short, I shipped March 19, my bag was delivered on March 25, received on April 7, & is currently being processed. Fashionphile's website says they are taking 2-3 weeks to issue payment after authentication, so we shall see. (I am confident my bag is authentic, purchased from HG bags w/ tags)
So not actually TRR, just wanted to give you my expeience with a similar service in a similar area[emoji846]