Consigning/buying with The Real Real TRR
- Thread starter KPCoppola
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I have sold a lot (at a loss, also) on TRR over the last year and received a request on my TRR sales page for SSN for my direct deposits. I phoned them and asked what this was about, as I also didn't want anything going to the IRS or needing to give them my sensitive information. I was told that it was only for the direct deposits (not mailed checks) and it was due to their changing their vendor for implementing the direct deposits and that these payments would be more secure this way. Needless to say, I don't believe them, and changed my payment to mailed checks and have not been asked for my SSN anymore. HTH
First of all, thank you for calling them .. I just haven't had the time to do that right now .. so, I do appreciate that you did!
In regards to their response .. WHAT????? So, it's their Vendor who processes the ETF (Electronic Transfer) to your bank that requries it? .. well then, they are a sh#tty vendor!!! NEVER have I been asked that, unless it was from a Financial institution! This just smells like crap-oh-la to me and there is NO FREAKIN' way I will provide this!
I got a check last week - and no emails requesting any personal info as of yet. Definitely call and verify. Tradesy did this same thing to sellers several years back - I opted out of giving my SSN and info to Tradesy, and could no longer use the platform to sell. Maybe it's required if you're selling above $X or seem to be running a business.
Above, folks noted that if you request a Check as opposed to Direct Deposit, they do not request that you provide the information. Honestly, I don't get why it is required for Direct Deposit, but not for a Check?!?!
Why would you need the SSN of a check receiver? Back in the day when you wrote someone a check did you need their SSN? No. So there’s absolutely no reason they need it now.
As far as direct deposit - I wouldn’t give the real real my bank account information anyway, never mind my SSN.
You’ve sold over six figures in the past year on eBay and didn’t get a 1099? Huh. Anything over $20,000 and they have always sent me a 1099, which is for federal and state. I assume you aren’t registered as a business and the six figures isn’t entirely profit?
So, just because I always look (can't buy right now!) .. I noticed that A LOT of items on TRR now say "COMING SOON" with no additional information. I haven't received any emails from TRR in regards to their brick-&-mortar shops, but I'm assuming that they are not open (I did see that they have instituted a "virtual consignment" appointments feature - HA)!
Here is what that is about,
At The RealReal we are closely monitoring and aligning with COVID-19 guidelines provided by CDC, PHAC and WHO, as well as federal, state and local officials. In response to the shelter-in-place directives in effect through April 7 in numerous Bay Area counties, we will be temporarily closing our Brisbane, Calif., e-commerce center starting March 17.
One or more of your consigned items is currently located in our Brisbane facility, so we want to provide some additional information on how this will impact your consignment:
● All listed items located in Brisbane will be temporarily unavailable on our site and unavailable for purchase. You’ll see these items listed as “Update in Progress” on your My Sales page.
● All items currently being processed for consignment in Brisbane will be temporarily halted.
● Any items in Brisbane that you’ve requested be returned to you but do not yet show a tracking number on your My Sales page will be returned to you after April 7.
As soon as we are safely able to re-open our Brisbane facility, items located there will be available for sale again on our site and pending consignments will be processed. In the meantime, your items will be safely held in our secure facility. For the most up-to-date information, please visit our FAQs.
Thanks, so I guess that will probably happen to all locations at some point...
I received the same notice this morning. I have several items on consignment with them, all in the Brisbane e-commerce site. I wish them well for these next 25 days. They are going to need it.
Yeah - I'm really unhappy because I just sent a ton of stuff to TRR, literally 3 weeks ago. I have a lot of warmer weather items so I waited until late Feb to send everything. TRR processed it all, so I know what they are taking but all the stuff I expected back is locked up for a month.
Everything I send goes to their Brisbane warehouse, since I am west coast.
That's not good. As early as three days ago I got an email from my client account representative urging me to gather together items and send them along. Email notice came in as well about the promotion they were having, again urging sales. So I suspect they were blindsided by the president's new rules and by CA deciding on implementing what is effectively martial law in the Bay Area, but what are you going to do?