Completely weird, off-putting experience in Soho Tiffany

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I totally disagree with how the SA delivered it, but I do agree with the idea. RTT was big in middle school/high school. I still have the pieces, but can't bring myself to wear the necklace, it just seems so young. Maybe that's because it was what I wore like everyday back then, so I just associate it with a different time?

That being said, if YOU like it, that's all that matters. Don't let some butt head make you feel less than because of what you gravitate towards. We all have different tastes, it's what makes us all special and unique.
 
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Oh, and I went into the 5th Avenue Tiffanys today and had a completely different experience with a gracious sales associate. BTW. i saw at least 3 older women trying on pieces from the Silver Return To line. By older i mean over 60. And yes, they all rocked the jewelry, in my humble opinion.
Perhaps let Tiffany know re the variation in customer service? I am glad you had a better experience uptown.
 
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Shocking! What a ridiculous thing to say. Ageist, sexist attitude must be in the staff-training handbook - not.

Most of EPs statement pieces were designed in silver first and foremost, and for very grown-up women, he obviously doesn't know his own brand.

I was a fairly recent convert to the brand (2017) for the Save the Wild pieces, then I bought some more fine jewellery, had very good service. I've always been a fan of Else Peretti, really enjoy the Hardwear collection, so I was trying to make up for lost time.

Last time at Tiffany I also received terrible service. I wanted Large silver and gold Hardwear rings to wear together. The SA had the Large silver but it was much too small - so she offered to stretch it for me but (naturally) only after I bought it. I didn't even see how she could stretch the band without compromising the ring, the shank is tubular. Then she had to get the gold one in which would be a few days but I had to pay a deposit straight away (without seeing it). Meanwhile she couldn't reserve the silver for a few days if I came back when they both could be seen together because it was the last of its size so I'd have to buy it then. I just left it.

Before that, every time I'd gone into one of their stores to ask to see the EP lacquered wood doughnut in either red or black/red they had none. They kept going up, and up and up, until the black/red was the best part of £1K. I still hadn't a clue as to which size so couldn't order online. I felt so frustrated. Luckily, I found one at B&M consignment and it fits perfectly.

Don't give-up if you love it, but not from him (obviously).
 
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You could have said grown men don’t work at a jewellery store- but that would have been a bit patronising wouldn’t it :graucho:
I have had plenty of very kind, helpful “grown men” sales associates at Tiffany’s, Cartier, Van Cleeef, and Hermes specifically. I don’t think it’s fair to insinuate this isn’t a job for any specific age or gender.
 
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I have had plenty of very kind, helpful “grown men” sales associates at Tiffany’s, Cartier, Van Cleeef, and Hermes specifically. I don’t think it’s fair to insinuate this isn’t a job for any specific age or gender.
It’s a joke.
Though there’s some truth in the idea that if a person tries to tell you what adult people should do, as the SA did to OP, they risk getting a reply that implies some part of their life isn’t mature enough and they might not like a taste of their own medicine.
 
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Walk back into the store and find his name, then speak with the store manager about your experience calmly, and consider leaving a Google review mentioning his name. Who is he to decide who wears what?!
Or maybe walk back to the store with your new silver piece, show it to him and say "Big mistake. Huge" (- Pretty Woman).
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I think the main benefit of Tiffany jewelry is that their styles are timeless/clean/classic, so it doesn't matter if it is silver or gold. You could pop into a department store that has discounts galore and never quite capture the little pretty details and clean lines that make Tiffany special. If silver looks good on your skin, then go for that! I like silver in some cases, yellow or white gold in others, and even recently discovered that while I don't like the look of rose gold, it actually looks really good on my skin. Who knew! (BIG fan of the RG DBTY btw. very comfy and pretty)
I too have had positive and negative experiences with Tiffany SA before, but I could say the same for most industries these days. They have done things such as looking at their watch while I am talking to them, being aggressive about the sale even though the chain is obviously too short and would need to be extended, or selling the piece I came back to buy even though they promised to put on hold just an hour ago. There are great experiences though too and the Tiffany staff can be really, really helpful and sweet!
If, however, overall the sales associates start sucking more than they are great, then the brand will cease to be special and we will all move on. That guy that was rude to you for no reason will probably go sour some other place soon. Enjoy their lovely silver and have fun with whatever you choose!
 
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That’s so rude. And incredibly stupid, he lost a potential sale and now you’re telling people about it.

If you would like a better SA in that store I can send you the details for someone who helped me get a bone cuff there last year. Had some issue with the sizing but she was great.
 
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