Do you have more than one account? Mine is showing up under a different email and in the account in my husband's name?!?! That is really odd because the last time I made an in store purchase at FP
Coach the receipt went to that account too, as well as an outlet return. Kind of hard for me to track everything when I now apparently have like 4 different coach.com accounts.
And an eye opening thing is on their iPads they can type in your phone number and pull up your ENTIRE purchase history, including all (Coach) stores, outlets, online, FOS etc. The SA showed me mine a couple weeks ago and I cringed. Plus when she pulled me up, I could see DH's name and a few other names, past addresses etc. in the margins of the page. She said it's for the SA to get an idea of what you buy so they can suggest things, but it kind of put me off a bit.