I knew this was coming.
Those on here a while probably remember
Coach's glory years, when the stock shot way up? Think about what was going on at that time
- Coach had a VERY successful Madison line (Sophia/Sabrina days)
- PCE was not what it has been....every other week. PCE was done usually quarterly. And it really gave you something to look forward to
- There were no Facebook coupons. Not sure if there was FB and if so it did not enjoy the mainstream popularity it does now
- There were no FOS sales every week because here was no Factory Online Sale
- Then when they started FOS, it was not every week. Again like the old PCE you had something to look forward to. Sometimes I don't even check FOS anymore,. I will just see the same stuff I saw last week. Price might fluctuate though
- Deletes would take 6 months to go to the outlet. But they were there and all outlets got them not just flagship. There were always some outlets that got more but even the smaller outlets still got some
- Which deletes the outlets got was not predictable either. It was a nice surprise what you might find....like a treasure hunt. And every once in a while you would find a bag from a couple years ago. Not returns, Coach would just all of sudden open the vault. Remember ladies how busy Saturdays and Sundays used to be here with all the outlet reveals?
- Now it is standard that outlets always have an additional % off coupon when you walk in - then they did not. If they had a coupon it was a surprise. And you took advantage when they did have a coupon because you did not know when they would have them again
- They were not making MFF bags in mass that were based on full price styles
And my personal pet peeve, they made great bags in medium size. Coach continues to almost exclusively make large bags and mini bags now.
This model worked. This model got people excited about Coach. Then they diluted the brand with constant PCEs and FB coupons, constant FOS, limited outlet deletes and only to flagship stores, MFF bags modeled on FP styles....they got crazy. Now they are going to the extreme with the new plan which I think will bite them. Why don't they look at what was working, what was going on when things were good and re-visit that?