Coach Factory Online Sale Discussion Thread

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#14,311
kells1983 said:
Apparently that's how they want to do things lately... Yes, I lost the $20. I feel like I should have just tried a "return without receipt" to see what they'd do, but I assumed they'd be able to look up the purchase on my account which would have the same result.

The whole voucher thing has been such a fiasco anyway. I can see why some people have just listed them for sale instead of using them - I might do the same if I don't think I'll use them up before they expire. First, it's in-store use only. Second, they divided them up in the stingiest way possible so instead of getting one nice item, you have to go to the outlet 7 separate times to get a small $ amount off before they all expire in a year? Well, 8 times if you want to use that last $1.48 ...so dumb. I suppose I can bring a friend or family member there with me sometime to use more of them, but the problem is that I usually stop by when running other errands by myself in the area.

Ok, end of rant, sorry all - have a good week everyone!
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I've gone into the outlet with these coupons so many times and haven't gotten anything. Finally I was able to use $40 in vouchers to "buy" a sunglass case and lanyard id holder in the bright floral design. I paid less than $20 total after voucher. Neither item I would have purchased if I didn't have the voucher because I just don't need anything, but I don't have confidence I'll be able to use these up before they expire. I also don't want to keep buying things for the sake of using the vouchers. Maybe they'll have some nice $20 stocking stuffers or bag charms around the holidays I can get for gifts?
 
#14,312
kells1983 said:
Apparently that's how they want to do things lately... Yes, I lost the $20. I feel like I should have just tried a "return without receipt" to see what they'd do, but I assumed they'd be able to look up the purchase on my account which would have the same result.

The whole voucher thing has been such a fiasco anyway. I can see why some people have just listed them for sale instead of using them - I might do the same if I don't think I'll use them up before they expire. First, it's in-store use only. Second, they divided them up in the stingiest way possible so instead of getting one nice item, you have to go to the outlet 7 separate times to get a small $ amount off before they all expire in a year? Well, 8 times if you want to use that last $1.48 ...so dumb. I suppose I can bring a friend or family member there with me sometime to use more of them, but the problem is that I usually stop by when running other errands by myself in the area.

Ok, end of rant, sorry all - have a good week everyone!
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You can use 2 at a time so it's just 4 trips. I don't understand that $1.48 one.

I'm curious whether others realized there would be so many coupons. I expected to receive 2-$20 coupons since I was submitting $150+ receipts. I was pleasantly surprised but thought it was a mistake that I got so many.

Coach class action benefit.png
 
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#14,313
kells1983 said:
Apparently that's how they want to do things lately... Yes, I lost the $20. I feel like I should have just tried a "return without receipt" to see what they'd do, but I assumed they'd be able to look up the purchase on my account which would have the same result.

The whole voucher thing has been such a fiasco anyway. I can see why some people have just listed them for sale instead of using them - I might do the same if I don't think I'll use them up before they expire. First, it's in-store use only. Second, they divided them up in the stingiest way possible so instead of getting one nice item, you have to go to the outlet 7 separate times to get a small $ amount off before they all expire in a year? Well, 8 times if you want to use that last $1.48 ...so dumb. I suppose I can bring a friend or family member there with me sometime to use more of them, but the problem is that I usually stop by when running other errands by myself in the area.

Ok, end of rant, sorry all - have a good week everyone!
Click to expand...
I am glad I oped for the cash even though it was lower. I would not want to be dealing with all of that.
 
#14,316
BeenBurned said:
You can use 2 at a time so it's just 4 trips. I don't understand that $1.48 one.

I'm curious whether others realized there would be so many coupons. I expected to receive 2-$20 coupons since I was submitting $150+ receipts. I was pleasantly surprised but thought it was a mistake that I got so many.

View attachment 5174329
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I received $161.48.
2 of which were $20 and 12 of which were $10. One was $1.48. So even using 2 at each visit it would need to be more than 4 trips.

I submitted a pdf with 25 receipts or so, and that was just my online orders. I also had a few e-receipts from store shopping that I submitted, but not too many IIRC. Especially considering the fact that they requested store and FOS receipts, I was annoyed that I couldn't use the coupons on FOS - it'd be much more useful to get $20 or so off each online order.
 
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#14,318
BeenBurned said:
You can use 2 at a time so it's just 4 trips. I don't understand that $1.48 one.

I'm curious whether others realized there would be so many coupons. I expected to receive 2-$20 coupons since I was submitting $150+ receipts. I was pleasantly surprised but thought it was a mistake that I got so many.

View attachment 5174329
Click to expand...
The only thing I could figure is that they weren't as many claimants as expected so the 'leftover' money was divided up between those of us who did file a claim.
 
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#14,319
Thank you all for the reminders about the vouchers. I'm heading to an outlet this Sunday to see the outlet's issue of Basquiat items and now I will remember to use the vouchers if I buy something. I do love the Basquiat items and I will carry my square bag in black from the full price line. Screen Shot 2021-08-26 at 7.54.04 AM.pngScreen Shot 2021-08-26 at 7.57.57 AM.png

Screen Shot 2021-08-26 at 7.54.04 AM.png

The photo of the multiple items is from an outlet. The single bag is the bag I have from full price, purchased on FOS for under $200.
 
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#14,320
Roro said:
Thank you all for the reminders about the vouchers. I'm heading to an outlet this Sunday to see the outlet's issue of Basquiat items and now I will remember to use the vouchers if I buy something. I do love the Basquiat items and I will carry my square bag in black from the full price line. View attachment 5175894View attachment 5175899

View attachment 5175894

The photo of the multiple items is from an outlet. The single bag is the bag I have from full price, purchased on FOS for under $200.
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I love them too ! I can't wait until the drop, what time do they usually post them for sale ? I know it is on the 29th....
 
#14,324
Caspin22 said:
View attachment 5178587

I absolutely had to have this. Ordered this morning.
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This is cute….I don’t normally go for this line but I liked this design and the ones with the flower arrangements. I am not buying because of other purchases but these are cute. Some of the designs will sell quickly due to resellers so it isn’t a bad idea to jump in the ones you really want.
 
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#14,325
I saw many of the Basquiat items this morning at an outlet shopping event. Most, if not all, of them were pebbled leather and paled next to the full-price square Basquiat bag I was carrying. That being said, the bags and SLGs are really, really cute. I got the black wristlet with flowers, the "pez" charm and the half moon bag. I saw the carryall above and it was very nice. I was glad it just wasn't meant to be my bag. I loved the canteen bags and the bag that was shaped like the 'train' case, I think. But I have enough of items like that. The best thing about making the early morning trip to the outlets was my husband and I were able to check out separately and use $50 of the vouchers. Also, everything rang up 15% off of the listed prices so I think we made out OK. I was also happy they had one Woodstock charm, which I had wanted but couldn't find anywhere. So, win-win.
 
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