I think this is why the outlet deals annoy me. It isn’t consistent due to some stores hiding the items, deals, and not understanding the process. Mine is 2 hours away, and they do put deletes out, but usually do not have many. I only go a couple times a year but never bother to buy anything there.I called my Outlets before driving 2 hrs over there and was told that they don’t know if ‘retail’ will be on sale because they don’t find out until the day of. Then called again on the day of the 70% off and asked if they had deletes included on the sale and was told that unfortunately no. Drove there anyway yesterday and there were zero ‘retail’ out. I attempted to ask to be on the client list to receive their promotions but the very first girl I talked to had no idea this is done and told me to go on their Factory Outlet website and sign up for those emails. She said she was not sure though, went to talk to the woman I’ll be mentioning later, came back with a sticky note and told me they can take my information. I still proceeded to ask everyone about the deletes. One SA told me they are not allowed to sell them right now, two others told me they don’t have any. As one girl politely put it, “Deletes? You mean retail? We don’t have them because we are an outlet store.” Then she had a change of heart and pointed to a lady that looked like a manager. (The same woman the SA talked to earlier about adding me to the client list.) “If you are looking for retail items I’d talk to her. She’s your best bet.” I approached her but I she seemed hesitant to stop and talk to me as I know she had seen me already and knew what I was looking for. As a matter of fact she kept walking around the store and I literally had to follow her around until she stopped at a display. I asked her what do I have to do to get certain styles there and she said to wait a bit and she would go check what they had in the back. She came out and I guess didn’t have any styles that I was looking for so she just wrote my name and phone number on a piece of paper and offered to text me a picture of anything they may get in the future. So all hope is not lost. But sheesh! They sure make you work for your bargain.